No.1 Chunxiu Road, Dongcheng District, Beijing, 100027, ChinaView Hotel Details
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Holiday Inn Express Beijing Dongzhimen Guest Reviews
4.8/5
Excellent
4487 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4487)
Positive reviews(4456)
Reviews with photos/video(457)
Delicious breakfast(773)
Easy to get around(234)
Friendly front desk staff(228)
Perfect for business trips(109)
Stayed multiple times(81)
Small room size(64)
Tasty coffee(50)
Close to airport(16)
Negative reviews(29)
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Good service , staff is friendly and nice, free drink of can when check-in, free coffee in lobby
Response from Property: Thank you for your kind words! 😊 We’re delighted to hear that you enjoyed our friendly and welcoming staff, as well as the little perks like a complimentary canned drink during check-in and free coffee in the lobby. Your satisfaction means the world to us, and we look forward to welcoming you back to Holiday Inn Express Beijing Dongzhimen for another great stay! ☕✨
AmrAhmed
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The staff was great and very helpful
Response from Property: Thank you for your kind words! We’re thrilled to hear that our staff’s helpfulness made a positive difference in your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent experience at Holiday Inn Express Beijing Dongzhimen. Safe travels!
Beni73
Queen Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 14, 2024
Awesome guest service, friendly front office.
Response from Property: Dear guests, we are grateful for your commendation of our hotel's outstanding guest service and the amicable receptionist. At our Holiday Inn Express Beijing Dongzhimen, we ingeniously create dreams and incorporate the art of service into each smile and greeting. We are dedicated to eliminating the exhaustion of your journey and providing you with the warmth and comfort reminiscent of home. The friendliness of the receptionist, like the morning dew, illuminates your path ahead. Excellent service, like the stars, embellishes every moment of your stay. Thank you for your affirmation and support, and we anticipate meeting you again and sharing a wonderful time together.
MH Tushar
standard Room (1 Queen bed Air Purifier)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
It was great experience staying 3 nights at this hotel. Front desk employees were really helpful. Though they are not very good in english still they try their beat to help for any query through translator device.
Response from Property: Dear guest, thank you so much for your review of our hotel. We appreciate you sharing your comments with our team. Your feedback is important to us, so that helps us to continue to improve and improve. We hope you have any questions during your stay, please do not hesitate to contact our Front Desk staff, or leave a message at Booking backstage, we will be happy and try our best to provide you with 24 hours of assistance. We hope that you will have the opportunity to stay again, we will provide better service for you, so that you can enjoy a better stay experience. We look forward to your visit again. Have a good...
Angel Rojo
standard Room (1 Queen bed Air Purifier)
Stayed in Jun 2024
Couples
63 review
4.7/5
Amazing
Posted on Jun 10, 2024
The room is big enough, the highlight is the breakfast and location. There’s complimentary coffee at the front desk and staff is friendly.
Response from Property: Dear guests, thank you for choosing our Holiday Inn Express Beijing Dongzhimen and sharing your valuable stay experience. We are pleased to know that you are satisfied with the room size, breakfast and location of our hotel, as well as the free coffee and friendly staff service at the reception. First of all, you mentioned that "the room is big enough", and we are very pleased about that. Our rooms are designed with comfort and practicality in mind, ensuring that every guest enjoys a spacious and comfortable stay. Your satisfaction proves that our original design intention has been realized. Secondly, you particularly praised our breakfast and location. Our breakfasts offer a variety of gastronomic options to suit the tastes of different guests, and we always focus on the freshness and taste of the ingredients. The location of the hotel is also very convenient for you to travel and sightseeing. We are glad to hear your appreciation of these aspects. In addition, you also mentioned that "there is free coffee at the front desk" and "the staff is very friendly", both of which are features of our hotel. Complimentary coffee is provided so that guests can enjoy a warm and relaxing meal upon check-in or check-out. And our staff have been professionally trained, always with a warm and friendly attitude to provide guests with service, which is our hotel has always been the purpose of service. Thank you again for your recognition and appreciation, your satisfaction is our biggest motivation. We will continue to work hard to continuously improve the quality of service and provide more guests with a better accommodation experience. If you have any suggestions or comments, please feel free to contact us and we will listen and improve. Everything goes well:)
Guest User
Queen Room
Stayed in Dec 2024
Business travelers
1 review
4.5/5
Great
Posted on Dec 9, 2024
The hotel is very nice. Receptionists are very professional so they can speak english and try to understand the customers. Room is very clean! Breakfast is buffet.
PS. I ask receptionist to check out late for 1 hr cause i have flight at the evening so they compromise to check out late! I was very impressive!
Response from Property: Thank you for your wonderful feedback! 😊 We’re thrilled to hear that you had a pleasant stay at our hotel and appreciated the professionalism of our reception team. Ensuring clear communication and understanding our guests’ needs is always a top priority. It’s great to know you found the room clean and enjoyed the buffet breakfast. We’re also happy we could accommodate your late check-out request, ensuring a more comfortable journey. We look forward to welcoming you back on your next visit to Beijing Dongzhimen Holiday Inn Express! ✨🌟
Anonymous User
Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 20, 2024
This hotel is close to international airport only 30min away. We arrived late at night but the receptionist was not very enthusiastic to help us check in. We waited for a few minutes before they started to help us. The room is considered clean but it has a weird odor as the air conditioning is off when the room is not occupied. Breakfast is incredibly good with lots of western and local choices. The receptionist in the morning time is much more friendly. The cleaner is also helpful when she saw me carrying three luggages she offered to help me carry to the elevator. The bell boy at the main entrance is also friendly and helpful. After all I would recommend my friends to stay here if they come for a business trip.
Response from Property: Dear guest, thank you for your thoughtful comments. We apologize for the slow reception on late night arrivals and have worked to optimize our processes to ensure that every guest feels immediately at home. Odors caused by air conditioning problems in the room are recorded and dealt with immediately to ensure that the environment is always fresh and pleasant. The variety of breakfasts and the hospitality of our staff are our constant commitment. Thank you for your recognition, especially the caring help of the cleaners and the staff at the main entrance, who are the epitome of our service. Look forward to serving you again, let every stay become a good memory, Holiday Inn Express Beijing Dongzhimen, will always be your warm harbor.
Joergensen
standard Room (1 Queen bed Air Purifier)
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on May 19, 2024
I have been using this hotel for the last 12 years. Location is super convenient and always pleasant visiting. This time was for a Great Wall trip.
Response from Property: Dear guest, thank you for choosing our hotel again as your accommodation in Beijing after 12 years. Thank you for your feedback to our hotel, it very important for us. Thank you for your always support of our hotel. Although we didn't get your perfect review score from you, we still look forward to your having the opportunity to choose us again, and we will provide you with better service through continuous improvement and improvement in the future.
Brito
Queen Room
Stayed in Nov 2024
Business travelers
20 review
4.5/5
Great
Posted on Nov 25, 2024
Very good experience at Holiday Inn, convenient location, accessible computers also for work. Nice western breakfast available.
Response from Property: Thank you for your kind feedback! We're thrilled to hear that you had a great experience at Holiday Inn Express Beijing Dongzhimen. It's great to know that our convenient location made your stay more enjoyable and that our accessible workstations were helpful for your needs. We're also delighted that you enjoyed our Western-style breakfast. We look forward to welcoming you back for another pleasant and productive stay! 😊
Guest User
standard Room (1 Queen bed Air Purifier)
Stayed in Oct 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
This hotel is truly impressive. ❤️The facilities and services are excellent, definitely worth the price. 🥳 “💔Except 💔for a few (only 1 … …) front desk staff and what seemed to be a restaurant manager”💔。 👍Everyone else we interacted with was fantastic. I will definitely stay here again and recommend it to my friends. 👍Special shoutout to Ms. Qiu at the front desk—though we never met in person, her service over the phone was very professional and truly outstanding.👌
Response from Property: Dear guest, your praise is like a warm spring sun that warms every corner of our Holiday Inn Express Beijing Dongzhimen! 🌈 We sincerely appreciate your favor. Your satisfaction is our constant pursuit of the goal. We regret the occasional discord and view it as an opportunity to grow and will strive to ensure that every team member becomes a part of your memories. Our team is proud to receive your special recognition for Ms. Qiu's outstanding service. We look forward to welcoming you again in the coming days, ensuring that our service is exceptional, every time beyond expectations. 🌟 Friends recommend, trust, wisdom, and you choose a holiday, so good that you won't want to go elsewhere! 🌹
Vinolin
Standard Room (2 Twin beds)
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 25, 2024
Was an affordable stay with good service and for its price it was very clean and close to all amenities.
Response from Property: Dear guest, your compliment, like the dusk, brightens the heart of Holiday Inn Express Beijing Dongzhimen. Thank you for acknowledging our cost-effectiveness and regarding us as a warm haven during your journey. In your perspective, we offer quality service and a clean environment at an affordable price, just as the stars embellishing the night sky, making your stay more splendid. We are close to all kinds of facilities, like an oasis in the bustling city, facilitating each of your trips. Looking forward to the days ahead, we hope you can step onto this land filled with warmth once again, allowing us to continue providing sincere service and welcoming your return every time.
Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
I always stay here. I like the area and it is close to Beijing Zhan Station. The staff are always friendly and very helpful.
Response from Property: Dear guests, thank you for your loyalty and love, like the brightest stars over Holiday Inn Express Beijing Dongzhimen, illuminating our way forward. Thank you for choosing this place as your home in Beijing. We know that it is the unique charm of this area and our excellent service that have won your favor. In the coming days, we will continue to uphold the original heart, with more full enthusiasm and more thoughtful service, to welcome your return every time. May every time you get together, you can feel the warmth and comfort of home.
Karin Birgitta
Queen Room
Stayed in Oct 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Oct 16, 2024
Good hotel with good service. Nice and clean room. Comfortable bed. Okay breakfast. Quite long distance to metro station.
Response from Property: Dear guest, Your kind words are like melodic tunes, echoing through the halls of our Holiday Inn Express Beijing Dongzhimen Hotel. We're elated to hear that you enjoyed a harmonious stay, with impeccable service and a sanctuary of a room - cleanliness personified, comfort cocooned in every corner. The embrace of our beds, we hope, lulled you into dreamy reveries. Our breakfast, a testament to culinary artistry, delighted your palate. Though the distance to the subway station may have been a gentle stroll too far, we strive to compensate with unparalleled hospitality. Your feedback is a precious compass, guiding us towards even greater heights of excellence. Thank you for gracing our space with your presence.
Nat Liares
Queen Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The location was great, and the staff was very friendly and helpful whenever we needed anything. The free cappuccino in the lobby was a nice touch for coffee lovers. Thanks again for the complimentary wine and biscuits for our wedding anniversary. We will definitely stay here again when we visit Beijing.
Response from Property: Dear esteemed guest,Your kind remarks are like a melodious symphony of pleasure, reverberating in the core of our Dongzhimen Holiday Inn Express. We are elated to learn that our strategic location served as the ideal backdrop for your stay, and our staff, with their unwavering amiability and eagerness to serve, added the colors of warmth and hospitality. The reference to our complimentary cappuccino in the lobby as a delightful treat for coffee enthusiasts fills us with pride. It is heartwarming to witness how such a simple gesture had a profound impact on you. And speaking of gestures, we are truly moved by your appreciation for the wine and cookies presented on your wedding anniversary – a small token from us, but a momentous memory for the two of you.Your determination to return for future visits to Beijing is the most delightful affirmation of our endeavors. We are eagerly awaiting your return, vowing to surpass your expectations once more with our distinctive combination of comfort, elegance, and that indescribable touch of magic that transforms every stay into a cherished story.Until then, may your travels be filled with moments as captivating as your experience with us. Warmest regards and see you next time:)
Rafael
Queen Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 29, 2024
It was a great staying. Excelent hotel, excelent location near to Sanlintun and team of hotel excelent service. They speak a good English. Also breakfast very good.
Response from Property: Dear Guest, your words paint a picture of sheer bliss, a testament to our commitment to excellence. Our prime location, nestled near Sanlitun's vibrant energy, complements our impeccable service. Our team's fluent English ensures seamless communication, while our breakfast delights awaken your senses. We're humbled by your accolades and eagerly await your next visit, where we'll continue to exceed your expectations.