Super 8 Hotel (Beijing Shijingshan Wanda Plaza Taiwan Street Branch) - Photo Gallery

Response from Property: Delicious breakfast + clean and hygienic breakfast. Dear guest, thank you so much for your 12-point rating and heartwarming sharing! We are delighted to have a stay filled with surprises, from the cleanliness and interior to the newness of the hotel. We also witnessed the cleaning team's meticulous care of the stairwells. We are especially happy to see your recognition and warm regard for the restaurant aunt. We will immediately convey this affirmation and your wish for a "salary increase" to her and the management. This is definitely the greatest encouragement for her! We will carefully protect this quality and look forward to your visit again to continue to bring you surprises!

Response from Property: [Near Taiwan Street + 500 meters from the subway station] Dear guest, we are deeply sorry for the poor experience you experienced! We have taken every concern you raised to heart and are deeply ashamed. We have immediately provided more detailed training to our housekeeping staff and arranged for a thorough inspection of all guest room hygiene, especially for the cleanliness of bedding. We will also immediately provide facility training to all staff to ensure they can respond to guest inquiries promptly and prevent such incidents from happening again. We apologize again for your poor experience and sincerely hope to have the opportunity to make amends. If you are willing to give us another chance in the future, please feel free to contact us and we will do our best to make you feel the improvement.

Response from Property: [Full-house smart guest control + individual breakfast + free self-service car wash + 500 meters from the subway station] We're so happy to receive your positive feedback! The room is clean and bright, the air conditioning is powerful, and the front desk staff are attentive. We really want you to be satisfied. The hairdryer was unexpectedly a highlight. The breakfast was delicious, and the free parking was convenient. You remembered these details, and we feel so accomplished! It's close to Babaoshan subway station, just to save you travel time. It's a pleasure to help you. We look forward to seeing you back next time. We will continue to maintain these advantages and look forward to seeing you!

Response from Property: 【金可兒3.0床墊+零壓記憶枕+免費停車+免費洗車】尊敬的客人：看到您“住過最暖心”的評價，團隊小夥伴都感動到想給您比心!@從柔軟床品的舒適安睡，到智能設備帶來的便捷體驗:從熱情幫忙提行李的細節，到精準推薦美食的貼心，每一處都藏着我們想讓您住得滿意的小心思~能被您堅定選擇，真的超幸福!已經開始期待下次與您重逢，繼續用滿分服務承包您的旅程驚喜~

Response from Property: [Near Wanda Plaza + Near Taiwan Street + 500 meters from the subway station] Dear guest, we are deeply ashamed and remorseful upon reading your feedback! The issues you've raised completely contradict our commitment to quality and represent unforgivable errors in our work. Regarding the hygiene issue, we have restructured our housekeeping procedures and strengthened staff supervision and assessment. We will assign dedicated personnel to follow up on housekeeping to prevent such incidents from happening again. Regarding the insect and ant issue, we have contacted a professional pest control team to conduct a comprehensive inspection and treatment of the hotel. We are also optimizing room facilities to prevent similar issues. Regarding the slow breakfast service and poor service connection, we will adjust our kitchen preparation procedures, strengthen staff training, and improve communication with the platform to ensure timely synchronization of order information and eliminate any shirking of responsibility. We sincerely apologize for the inconvenience caused to you! Our customer service manager will contact you shortly to discuss a solution regarding breakfast refunds and other issues. We sincerely ask that you give us another chance to make amends. If you are willing to visit us again, we will demonstrate our commitment to improvement with concrete actions!

Response from Property: 【Free parking + free car wash + free luggage storage】Dear guests! Thank you very much for choosing to stay in our hotel and taking the time to share this warm review! We are honored to know that the manager upgraded you to a business room and gave you a breakfast voucher, which made your trip more beautiful. The hotel always takes the guest experience as the core. I am glad that the complete facilities and clean environment can make your stay comfortable! Looking forward to meeting you next time, we will continue to use caring service and quality details to create a more unforgettable stay experience for you!

Response from Property: [Whole-house smart guest control + King Koil 3.0 mattress + zero-pressure memory pillow] Dear guest, thank you very much for your kind words! We are honored and proud to receive your high evaluation of "full score experience"! From the enthusiasm of the lobby reception to the convenience of smart devices, every detail carries our pursuit of quality. Your satisfaction is our greatest sense of accomplishment. We look forward to unlocking more surprises and warmth for you when we meet next time. You are always welcome to "go home"!

Response from Property: [500 meters from subway station] + [800 meters from Wanda] Dear guests, thank you very much for choosing our hotel and giving such a heartwarming evaluation! We are honored to receive your recognition of the location, facilities, services and room types! We attach great importance to the location guidance issue you mentioned, and have planned to add clearer guide signs at the entrance of the community and optimize the navigation guidance so that subsequent guests can arrive more conveniently. We are very happy to be your "paradise" on the journey, and your recommendation is the greatest encouragement to us! We look forward to welcoming you with a better appearance next time and bringing you a more perfect stay experience!