melissatindc
July 3, 2024
I'm so conflicted writing this review. The front desk staff was really nice and helpful and while we didn't opt for housekeeping, they were also helpful and accommodating when we needed towels. The theme here is that the hotel has a maintenance problem. Our room was a bit beat up. The shower/tub had seen better days. The bottom of the tub was pretty dirty and the ledge to get into the tub was damaged. Our room door also slammed so hard, if you didn't remember to hold it. Pool heater was broken apparently and the pool was freezing. Here's the funny part that just made me shake my head. The morning after we checked in there was caution tape leading to and blocking the front door. Someone decided that painting the front walkway, in the middle of 4th of July week and what is probably the busiest season with rafters and bikers was a good idea. This should have been staged to paint the left half, allowing the right half of the entrance to enter/exit. Then when that was complete do the other half. Nope. They painted the left half. Then the next day they painted more of the right half leaving a 10 inch wide sliver to enter/exit. Then by the end of the day they painted it all. They never moved the tape around, indicating no one could enter there. It was so comically stupid that no one paid attention to the tape and everyone kept using the front entrance.