Guest User
October 14, 2024
We have stayed at the BD AmericInn several times when in the BD area throughout the years & have always been extremely satisfied. Sadly, we won't be returning. Your hotel has taken an undesirable turn for the worse. AC/heating unit made so much noise we had to turn it off completely, there was an outside smoking section almost directly outside of our window (instead of moving it down in front of the pool side where there are no hotel rooms) people would congregate to party, which I have no problem with having fun, but have a little respect for the people trying to get some rest late at night. The morning breakfast attendant, Ella kept tables wiped clean and food restocked and also was very kind, but our other two mornings there was a different attendant & couldn't find a clean table to dine at & food items not available. We were also surprised to see the sheets were so thin and worn out, which we never expected at a Wyndham hotel. Sorry to leave a review about the decline of your hotel, I know you can do better. Upon checking out a very nice lady, a believe her name is Sue, took the time to visit a bit with me recognizing me from previous stays throughout the years & was a highlight of our stay. Please don't allow your hotel to diminish in what once was quality service as it once was.