The Residences at Mountain Lodge by Hyatt Vacation Club

Our Family always enjoy our Stays at the Hyatt Mountain Lodge. The staff is great, they are friendly, attentive and responsive. If anything needs to be adressed it is done right away. Thank you to all of the staff over the years for making our stays comfortable and for your excellent service.

the location was perfect

Had a wonderful stay and in a great location in the village. We will definitely come back again!

Located in a beautiful setting, it is very much like a lodge: cozy and warm. I stayed overnight during the “off-season“ so there were not many people here. I was OK with that. But, because it was off-season, only one elevator to the rooms was operating, which meant walking a great distance through the lodge from the parking elevator to the room elevator, and walking a great distance to the room once I reached my floor. I walked past a couple of elevators that were not in service, and couldn’t understand why one of those wouldn’t have been better to keep in service. The room has no air conditioning (I guess it is a lodge, after all). A box fan had been provided, so slept with the window open. Not a bad thing, but the fan was extremely loud. The pilot light in the fireplace was big enough to keep heat radiating from the unit which made keeping the room at a comfortable temperature challenging. I imagine during the winter this would be a wonderful place to stay. I can’t imagine what it would be like in the summer and wouldn’t want to stay here in the off-season again, especially at a high rate for just one night to struggle with climate control in what otherwise was a very nice room.