Verified traveler
June 26, 2023
Wonderful service, lack of security
The service was ABSOLUTELY WONDERFUL, even when there were issues concerning double payment they were able to handle it and were very nice about it. The only issues my partner and I had with the specific Candlewood (because we've stayed at these hotels before) were that this specific one was a little outdated and the security of the hotel was lacking. There was a back door to enter into the hotel that required the room key to enter, but the lock system didn't work and the door was simply unlocked and you can go in and out at any time. That made us uncomfortable especially because the first room by that back door was our room, so it felt a little unsafe.