Homewood Suites by Hilton Cleveland-Beachwood

during check in my reservation had been completed earlier in the day, it had to be reinstated before I could receive my key. The shower had empty shampoo and conditioner bottles, they were replaced. All employees were very helpful. promptly once complaint had been made. The breakfast was terrific, lots of options.

We had a two bedroom 2 bathroom suite while traveling with our adult daughter. The room and amenities were comfortable. Each bathroom had a bathtub. Full kitchenette. Dining table. The TV could stream off of our Apple account after we signed in. Breakfast was very nice. Parking was easy. Digital key didn’t work, but not a problem for us. Negative. There was a birthday party, I think for a child, that involved the whole pool and a noisy party upstairs. Also, the elevator is really slow, there’s another one at the end of the hall if you feel like the walk.

Randy took us too and from our doctors appointment at the cleveland clinic. He was very friendly and we had great conversation about traveling the country. I would recommend staying at this hotel, it was worth the money. The staff was friendly and very helpful

Not at the standard of a Hilton Homewood Suite This was the first time we were disappointed with Homewood Suites which is our staple for family trips. The hotel was in a poor condition: main elevator broken, bed was very low, utensils old/bad and over room condition sub-par. The pool, breakfast and room service was decent. The worst part was the front desk attendant who checked us in. She was rude and very inconsiderate. Overall, it was way below the standard set for Homewood Suites.

That breakfast *heart eyes* We stayed in a suite with kitchen, living room, bedroom and bathroom. The size of the suite was great. As far as cleanliness, the room left a bit to be desired. We had a sleeper sofa which my daughter slept in, and when I removed the cushions, the undersides were absolutely covered in stains. I also noticed a few bits of trash and hair on the ground throughout the room which was a little off putting. The queen beds were comfortable. The best part about our stay was the free breakfast, and the breakfast service staff. There were so many options. Bagels, cereal, made to order waffles with all the fixins, muffins, eggs, sausage, a HUGE variety of fruit, oatmeal, they even had breakfast tacos the 2nd day. There was something for everyone, even the picky eaters! The breakfast staff was top tier. They were all so attentive and kind. I would definitely recommend staying here!