Guest User
August 28, 2024
When we arrived at the hotel, we were met with several surprises, some of which were the responsibility of the website we had booked on, others due to the hotel's structure. We already knew that the reception would only be open for limited hours, but the fact that it would only open after 9:00 was enough to significantly delay our departure from the hotel, because even though the room was in good condition, they had taken $50 from us for possible damages and said that we would be free to leave, but that they would only refund us at the reception. In other words, with our transfer at the door, we had to wait about 25 minutes for them to refund us. I believe that they do this thinking of keeping the money, since if our flight was earlier or in the early hours of the morning, the reception would be closed and they would not be able to refund us. We already knew that the room was small, but the bathroom did not have any water leaks, in other words, a few minutes of showering was enough to flood the entire bathroom. On the first night, we asked for a blanket and they did not give us one because, once again, the opening hours for service were restricted. Another point was that on the booking voucher we could pay an additional cost for breakfast, but when we arrived at the place, they said it was not possible and that we would have to go to a restaurant. In other words, the accommodation was full of surprises. The only positive point is the location.
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