Joia Bávaro by Iberostar

My husband and I had the most amazing time at Joia de Bávaro last week! The resort was absolutely beautiful, the service was top-notch, and every moment felt like paradise. From the delicious food to the peaceful pools and stunning beach views, it was the perfect romantic getaway. We’re already dreaming of going back!

I do not recommend this resort. The only highlights of our stay were Alejandra, Renaldo, and Maria, who went above and beyond to assist us—truly the best part of our experience. Unfortunately, the resort has several major issues: • Dietary Restrictions Ignored: I’m vegan and was excited by the advertised options, but there was constant miscommunication. I was asked about allergies multiple times, yet still received incorrect meals. For example, I ordered the vegan burger and was given beef—staff later said they were out of the vegan option. On another occasion, the vegan poke bowl arrived with tuna. This is where Maria and Alejandra stepped in and was WONDERFUL. • Unpleasant Beach Experience: The beach was filled with vendors who repeatedly approached us, making it hard to relax. They do not care how many times you stay no or are sleeping. Also, the adults-only beach was not enforced—children were there the entire time. • Outdated Rooms & Incomplete Cleaning: Rooms are worn, with poor paint jobs, especially in the bathrooms. Housekeeping was decent, but patios and swim-out areas were not cleaned. • Pool & Bar Quality: The pool had visible green buildup and missing tiles. The bar offerings were below average. The coffee shop was a nice touch, but not enough to make up for the rest. • Timeshare Pressure: Staff (Ramon) posed as concierge on arrival but were actually pushing a timeshare presentation. Once we attended, they disappeared and never followed through with scheduling golf or massages like stated. Ramon even told us that he gets $60 USD for getting us to attend the presentation. Beware of him, he is only concerned about helping himself out. The resort feels more focused on upselling than guest care. It’s overpriced and lacks attention to detail. Thanks again to Alejandra, Renaldo, and Maria—they were the only redeeming part of our stay.

Love this place! I had the best time. The rooms was lovely, the food was AMAZING, the service was phenomenal. Grounds were immaculate. Do yourself a favor and stay here.

Honestly the greatest experience I’ve had in resort in a while. The staff is very attentive to all your needs and want to make your sure your trip is very memorable. Hundred percent coming back to this resort. Ask for Fritzner, he will make your trip 10 times better.

Excellent staff service. Fritz the front staff was kind, welcoming, and overall very entertaining. Bruno, the bar staff, service was BEYOND exceptional. I want to personally thank my room attendant, Domingo, for the great service as well and the towel origami. For those whose names I do not remember, thank you from the bottom of my heart for this wonderful hospitality and vacation, can’t wait to see you again!!!