Best Western Hotel Ambassador

Location: The property is conveniently close to the national park, main town, market, and tram station, offering easy access to attractions while maintaining privacy.(based on 1 review)

After research, selected this hotel to visit friends over a holiday weekend. The selection was made based on the information available on hotel's website, including both the hotel's own descriptive text and photos: a "Superior" room including the optional breakfast was reserved. On the positive side, the hotel is in a good location within walking distance of a small outdoor shopping mall. This afforded us a number of shopping and restaurant options. The hotel staff was very friendly and helpful. The breakfast buffet offered good variety of both hot and cold items. Our room was clean and comfortable. On the negative side, despite what is advertised on the hotel website, it does not have a fitness center, spa or foreign currency exchange; fortunately, there was a Sparda Bank branch within a 5-minute walk. Our room lacked air conditioning, a telephone, iron/ironing board, radio or mini bar. This was disappointing to say the least. Had these amenities been available as advertised, this would be an easy five star review. I included these comments in a survey I received from Best Western.