Batam Center Belian Hotels

The location is quite close to the airport .. a good choice for the next trip transit

Saw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to. We arrived in the evening but was greeted by a cheerful receptionist. Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness. The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria. Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels. A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort. Area is nice and spacious. Once again I just emphasize, they keep it very clean. The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in. Inside there's a basic kitchenette with a fridge, pot, kettle. There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed. The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted. TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied. Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up. Pool is open from 7am to 9pm. Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k. The host has their number in the welcome print and responds pretty fast if you need to enquire on anything. Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.

nice staff lady who was very helpful

What surprised me most about this store was the service. Although I encountered some minor problems, the staff kept apologizing and helping to solve them. They really put customers first.

Clean & Enjoyable stay!

Cava un peu

Perhaps me and my families are one of the most frequently visitor of Santika Hotel around the country. From Bali, Malang, Yogya, Semarang. But Santika Batam is the worst service hotel I've ever had. FO officer name Artha acted like an amateur. Not only her face who rude but also very disspointing. I've been waiting more than half an hour w/o confirmation that our room was ready to use. She was very pasif to inform guest whether the room was ready though time for check-in already set. When I tried to ask how it should be, she answered with denial. Housekeeping still double checked. It's kind an insane manner. Duty manager Mr. Garry (Jerry) was willing to catch us, try to explained the standar service. He was offering complimentary transfer to harbour, the day after. But it never happened. What an insane service, I underwent at Santika Batam. One of the worst service I got so far. Don't know if the Management realize these experience.

Location is great, but cleanliness of the apartment could be better. There is a lot of dust and it was dirty underneath the double bed, which was slightly evaluated and could have been cleaned easily. My wife has to sweep the floor when we first check in. Pillows could be more firm. Sink chocked up when frequently used , but it was a small matter as we are out of the house a lot . Host is very responsive and delivered water and toilet paper everyday when we request for it. Wifi was stable . Apartment was simple but good for a short getaway for families with kids.