Steinengraben 51, Basel, Canton of Basel-Stadt, 4051, SwitzerlandView Hotel Details
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The Passage - Urban Retreat Guest Reviews
4.5/5
Great
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(106)
Positive reviews(6)
Reviews with photos/video(1)
chinois w
Executive Room
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 8, 2023
Clean and big room, very good breakfast, close to the city hall (4mins walking) and basel sbb (8mins), and a lot of smiles of the staff.
Kellycrolla
Patio Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Sep 10, 2024
This hotel left a very deep impression on me. The rooms are very spacious and clean, and the service attitude in the front desk, restaurant and gym is very good. It is an ideal place to stay for business trips and tourism. Five stars for comfort, recommended to friends who come to Basel for vacation or business. The hotel's hardware facilities include guest rooms, restaurants, gyms, gardens, etc.
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Park
Patio Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
It was a very, very happy time
They gave me a Basel City transportation ticket and the reception was friendly.
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Anonymous User
Patio Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Very nice hotel in a good location. Very good lunch. The staff is very pleasant and attentive
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Guest User
Patio Room
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Very satisfied with the hotel
modern decoration
The location is very convenient
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Christina
Deluxe Room
Stayed in Jun 2022
Other
1 review
5.0/5
Outstanding
Posted on Jul 24, 2022
We had a deluxe room facing the patio (lounge courtyard). It was very quiet and nicely decorated. electr. Blinds, silent air conditioning, silent refrigerator with an extensive filling of drinks and snacks. A huge comfortable shower in a bright clean glass to high ceiling bathroom. (With a white, airy, light curtain that can be drawn as desired, you could ensure more discretion. The whole hotel is beautifully and modernly furnished. Coffee is available in the rooms and in the foyer through Nespresso machines. The staff throughout the house is very friendly and helpful. The breakfast was extensive with a lot of choice. There was a choice of delicious filter coffee and Nespresso at the machine.