The Dunes Hotel

Location: The hotel is situated in a quiet and peaceful area with stunning surrounding views and is conveniently located for easy access to pubs and other attractions within a ten-minute drive. Many guests noted the beautiful scenery and good positioning.

Visiting family in the area we stayed here. Our room was clean and comfortable if a little cold and we were hopeful of a good evening meal. We had a table in the conservatory which was cold and souless and it felt like a dumping ground for equipment (this turned out later to be the breakfast buffet tables and counter) While the food was hot and tasty, we waited over an hour since placing the order to the point it arrived. The waiters were not particulalry helpful or apologetic and looked like rabbits caught in the headlights when we commented about the wait. We were greeted the next morning for breakfast by a young girl who could not have been less interested, instead staring out of the window, picking her nails and being on her phone. The dining area was again cold and souless, some music would certainly have lifted the atmosphere. Then her colleague arrived and stood behind the breakfast bar eating, not a great look. In the meantime, we ate a breakfast that quickly became cold from ice cold plates and struggled with a hopeless water flask to fill a tea pot. Invest in a water boiler rather than have guests struggle or get your breakfast staff to go to the kitchen for the tea and coffee orders because this girl did very little else. We even cleared our own plates to make room for toast plates. As a retired restaurant Manager, I can see how this could be a really exceptional hotel if the front of house staff had some training and showed a comitment to customer sevice.

I took my two friends up to The coast restaurant inside the Dunes for a birthday meal, Saturday 4th October 7.30pm,, The food was absolutely top class. (Complements to the chef) ..The pork main and Lamb main was delicious, The burger was fantastic too. All of the starters great, and drinks kept flowing, staff were great. We were too full for desserts unfortunately. I couldn't believe it wasn't full though on a Saturday Evening, people definitely need to just go up for a meal and give it a try even if they are not staying in the hotel over night..we were there drinking till late. We all had a lovely evening and met some lovely people from Scotland and London. Give it a try people.