Verified traveler
September 13, 2023
No facilities no restaurant no bar
Don’t stay here there’s no facilities no bar no restaurant as stated when booked
Booked a room here as it had a restaurant and bar, on arrival waited 10 minutes for someone to arrive at reception, once checked in we were told the restaurant was closed as they had run out of food, so we had to get a taxi into Barnard castle try find somewhere to eat, got a taxi back and Redwell inn was all locked up it was only 7.30, I texted the number left in our room and was told they closed at 7 and that we had been informed this was a lie, we were not told when booking or checking in, spent the rest of the night in our room if we could have drove we would have left, room was dirty stains on carpets and bed, there was a terrace with dirty cigarette ends in ashtray. Didn’t sleep as there was a constant buzzing I presume an extractor fan had been left on or boiler running. Dressing table very wobbly had once been screwed to the wall but had come away
Toilet seat was loose rusty dirty toilet brush shabby bathroom
Owner was unresponsive