ME Barcelona Reviews

Great location, close to the cathedral and gothic quarters. Quiet at night. Design - The hotel boasts fashionable designs and fragrances that go with the vibe. It’s clear that the hotel is managed by a professional marketer. Service - Staff was professionally trained and greeted guests upon entering or leaving the hotel. Amenities - However, the hotel is advised to solidify its marketing prowess with matching operational details. A big issue during my stay was the temperature of the hot water in the shower, which was not stable and fluctuated wildly between chilly and hot. It goes without saying that having stable hot water makes a HUGE difference for the stay experience, especially during winter times. This was a big let down. Also, the toiletries provided were chosen on the cheap and didn’t match the 5-star impression projected by the trendy designs.

It was a very disappointing experience. The hotel service is not even one star and it feels that’s it is not respecting customers at all. Reply was super slow, manager don’t care about the customer even there is a feedback and complain. Most surprising is that there are bugs in the hotel room. Concierge forgot our room number when we dropped things to deliver to our room. 這間酒店的服務一星也不值，態度非常不遵重客人，房間有小昆蟲。經理完全高傲到不理客人的要求。 This was the worst experience I had in a five star hotel ever. 本人住過不少5星酒店，但這真是非常不能接受