Top 5-Star Hotels in Southwest Penang Island

Though the first impression of the service wasn’t what I expected for. 5 star hotel (we weren’t given much info at check in, the room seemed cleaned in a rush with a lot of dust…), the impression definitely got better. You get housekeeping twice a day in the room, we got a complimentary welcome drink and a cake for Christmas, if you sign up, you get a few things for free including a very relaxing 15min massage and a couple of drinks… but the best is definitely the view and the infinity pool, where you also get complimentary infused water and a towel. Maybe it’s lacking a few more sun loungers for when the hotel is busy as they get taken quite quickly (some people leave their towels there to keep the spot which is not great). We had the buffet in Jendala for Christmas Eve and the range of food and decoration were impressive though some of the food looked better than it tasted, mostly the one that is not traditionally from the country. We had dinner once at Number 11 and that was a fantastic (though not cheap) experience, amazing service and delicious food! The hotel offers a free shuttle bus to Georgetown and to Batuk Ferringui to see the night markets, which is great. Though the location can be a bit far as it’s not in the middle of a town, it’s a nice relaxing spot and only a 20 min walk (or a 5min grab) to attractions like Entopia, the Penang National Park or the Tropical Spice Garden.

our small family really like this hotel very much. The air feel so fresh with a great accommodation. we really enjoy the quality time at private pool and kidz world indoor playground. Breakfast buffet is very outstanding, serve delicious and wonderful food. 10/10 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

This was our 1st time at Amari Spice but from the on set was a bad experience. Driving into the hotel I could not drive to the lobby entrance to drop my family & luggage as it was blocked for some reason best known to Amari. Security at the entrance was of no help & I ended up blocking the way of a car at the back. What was supposed to be destress trip, started off on bad note. Anyway cursing Amari Spice for being worst than a 1 star hotel, I reversed back into the lobby entrance. Told this bad experience while checking in to the front office staff but they were not bothered  Going to the room found the mattress to be too soft sinking when you lay down & the air cond temp tops up at 26.5 degress, not everyone likes the room super cold. These 2 shortcomings are something that you wld not find in a 4 or 5 star hotels but looks like Amari is still figuring out where they stand. Even many 3 star hotels are better. Moving to the shower both rain & hand shower water flow was dispointing at best with temperature regulation being a challenge. Since my home is at Bukit Jambu & the main reason of chosing Amari was to destress, which was not possible with the said room conditions, I had to leave my family both nights to head home to rest. The matteress, shower & air cond at home the best. Wondering how Amari claims to be home away from home. On a good note the staff were courteous & friendly. Inclosing would I stay at Amari Spice again. NO.

This must be the most pleasant hotel quarantine i have done so far. I have a room with a balcony that overlooks the sea on one side and the hills on the other. Last night i watched the sun set, and this morning i did my exercises in thesea breeze, and could see the birds flying around in the trees. A special thank you to the hotel reservation team - Hasrol has been so helpful. He made sure i got the rooms i requested (we are a family group, so wanted adjoining rooms as well), kept us updated as the quarantine procedures kept changing, and made sure we had the documents we needed for smooth clearance through the airport on arrival. What a difference it makes to have professional and caring staff, especially when attempting travel during the Covid pandemic.

The breakfast was good, the fried chicken was very delicious, the curry with nasi lemak was great, but there were not many kinds of vegetables and fruits. The parking lot is free, but there are not many cars, the service is very good, check in and check out have parking handles to help carry your luggage and then take you from the room to your parking location. Without TV, the telephone signal and network signal are not very good. The forest is here to cut off from the world.

The cost to benefit ratio is fantastic. Large room... we got the king bed. Location is 5 minute walk to the national park and across the street is the bus stop to Batu Ferringhi and Georgetown every 15 minutes. Morning market we could have breakfast for both of us for under $2 USD. This is definitely not 5 star but for what you get and what you pay is definitely more than worth it. For the negative reviews people need to understand that this is a great BUDGET hotel with a good air con. The wifi was a little bit of spotty. We paid 3X the amount for a highly rated accommodation in Georgetown and we actually preferred this more. Once you get to know the owner he is a very kind and caring man too.