Lakeland Hotels with Bars

I chose this hotel because of its proximity to the event I was attending. The hotel is very nice! The brunch in the restaurant was great! Several restaurants and a park with a few steps of the hotel. Beds were comfy. The downfall was the AC wasn’t working right in our room. It was 77 when we checked in the afternoon and when coming back from our event it was still 77. The front desk couldn’t switch our room because she could t log into the computers. It was 11pm and the maintenance person had gone home. When I checked out the next morning, I was given an I’m sorry but this is an old hotel and the ac units freeze sometimes because guests turn them down to low. Hmmm, it has been remodeled and it is summer in Florida. I was told I would receive 10,000 points to my Hilton account for the inconvenience. Lack of sleep because the room was hot and the fact that the room was 45,000 points to reserve is not right. At least half the points would have made it somewhat of a better experience. Sweating instead of sleeping in not why I choose to stay there! Would I stay there again? Only if the room was a decent temp when I checked in otherwise, no!

Nice room for the cost.

Professional staff. Excellent service. Pristine cleanliness. Upgraded room decor. Privacy. Availability Staff is friendly and personable. This is the only hotel that i stay in when i come to Lakeland. The staff goes above and beyond to see to my needs. I've never had any real problems or significant discomforts. They are always interested it making my stay as comfortable as possible.