Guest User
June 25, 2023
I see lots of reviews here that are quite positive, but either the standards in Bulgaria for 4* hotels are much lower than in the rest of Western Europe, USA, Australia or this isn't a 4* hotel. As advertised, it has some of the amenities of a 4* hotel, including a pool, jacuzzi (not working), hair dryers and bar fridge in the rooms (mine didn't work) but the standard just isn't there - a lot of things are dirty, broken, the linens are cheap, there is mouldy silicone in the shower, there were dirty lampshades that didn't fit the lamps. I was just here for a few nights, so no big loss - originally I had booked a 5* up near the gondola but that was too far from restaurants so I had settled on this because it is in the middle of town and I didn't have time to do a lot of research. Good thing this place is centrally located because restaurant at the hotel is pretty boring and not great quality - food is greasy, few vegetables, no spicing (but this is true of a lot of Bulgarian food anyway). I ate there for breakfast and one dinner, rest of the time went out as first impressions didn't make me keen to stay in. I think it gets a heavy use by school groups, package tourists from UK. You can get an apartment or boutique hotel for a similar price.