Hot Springs Medical and Spa

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1 room, 2 adults, 0 children

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Hot Springs Medical and Spa

Name: Hot Springs Medical and Spa
Address: 1901 23, 43rd Vtora St, Bania, Blagoevgrad, 2778, Bulgaria, 1901 23, 43rd Vtora St, Bania, 2778, Bulgaria
Price range: From PHP 13,110
Rating: 4.6

No.1 of Hot Spring Hotels in Blagoevgrad

1901 23, 43rd Vtora St, Bania, Blagoevgrad, 2778, Bulgaria

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Highlights

Delicious breakfast

Lots to do

Free parking

Amenities

Indoor swimming pool

Outdoor swimming pool

Skiing

Horse riding

Hiking

Hot springs

Sauna

Spa

All amenities

Property Description

9.3/10

Great

Cleanliness9.3

Amenities9.3

Location9.3

Service9.3

All 18 reviews

Surroundings

Landmarks: Old Bulgarian Bath

(510m)

Landmarks: ENDURO MAX Bulgaria

(770m)

Landmarks: Pulse Therme - спа център с басейни с минерална вода

(800m)

Landmarks: Hot Mineral Pool "Izgreva"

(800m)

Landmarks: Public baths Banya

(850m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Private bathroom

Daily housekeeping

Room Details

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Comfort Double or Twin Room

2 Single bed or 1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Private toilet

Shampoo

Room Details

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Guest Reviews

9.3/10

Great

18 reviews

Cleanliness9.3
Amenities9.3
Location9.3
Service9.3

Average for similar properties in Bania

Most Mentioned

Review summary

Food Quality: Many guests praise the organic, locally-sourced food and the variety offered during breakfast and dinner buffets. Some reviews specifically recommend the farm-to-table concept and note delicious desserts and meals.

会‍飞‍的‍心

June 9, 2025

The hot spring swimming water is comfortable and the sauna facilities are complete. The room rate includes an extremely high-quality dinner, which can quickly replenish energy for guests who have soaked in the hot springs. The hotel has a beautiful view of the snow-capped tops of the Pirin Mountains, which is very beautiful!

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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 19, 2025

By and large, a good experience. The food is amazing, organic fruit and veg, grown at the hotel’s own garden, superb quality and taste. An issue with our dinner on day 1 (a small stone in the salad!) resulted in profuse apology from the restaurant manager and a complimentary lunch on day 2 - we were happy with this response. The room was spacious and airy, the duvets and pillows offered a great night sleep and, very importantly, it was quiet - bar the children in the swimming pools but we could live with that. Swimming pools - lovely warm mineral water, however, it was spoilt by the few smokers around the outdoors pool. We then moved to the indoors swimming pool, which did not feel right. Why should the lack of consideration of one or two people make us change our plans? Hot Springs Medical and SPA - enter the 21st century and finally ban smoking throughout! Highly recommend the Spa and Medical Centre - I had one of the best whole body massages. The staff are highly qualified and knowledgeable. One of us had booked a facial and we were told the day before the appointment that the massage therapist was unwell, would we want to change the appointment for the day after, presumably with the same therapist. We felt this should be managed better - for example, have a replacement therapist available to cover in such cases without the customer being made privy to any such issues.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 4, 2025

All in one place for all beautity spa salon sauna and beauty parlour. Beautiful and best place for all the beauty packages up need and think of. With very friendly and nice staff under able management. Happy clients always. All can walk in time.

Q‍u‍e‍s‍t‍2‍5‍6‍8‍3‍0‍6‍6‍3‍2‍2

April 6, 2025

Well we went away to relax and recharge. The spa water was great until someone I assume a child went to the toilet and it had to be closed for a clean up. Only a short period. The medical staff are very good. Me and my partner came down with a virus and they sorted us out. So that was great. However I think that the front of desk could do with charm lessons, as on a good day they were only a bit moody. A lot of people walking round in tracksuits as if they are in a Guy Ritchie film. The food is a buffet and get what you can . It was ok although some of the puddings were very good. My biggest complaint really is the staff messed our booking up and tried to throw us out until we proved it was their mistake. We got no apologies though. In fact they seemed to be more upset with us for being right. For the last night it was scowl city from reception and colder than Siberia when speaking to them .So the spa / treatments great . The Guy Ritchie hotel movie set no so great.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 24, 2025

Our traveling group consisted of two parents, a two year old, and a grandparent. The hotel is warm. The rooms are clean. The food is varied and for the most part their own production. The spa and medical center are at a very good level. As it is a very frequented hotel you have to take into account the occupancy of the pool. As the water is mineral and this implies a limited stay in it, you should have no difficulty.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 7, 2025

The option for this hotel for our vacation was a disaster. I had been here before and was excited to return, but it was a huge regret. Do not come to this hotel during a holiday. The price does not match the experience, and you will be frustrated. We paid for five nights over New Year's weekend and were forced to pay an additional of 5 times their regular daily rate JUST for their New Year's Eve party. However, they couldn’t find a table for us at the event, so we missed it entirely. No food was served, and by 11:20 p.m., my kids were crying. When they finally brought the first course, it was cold and unappetizing, and no one could eat. €1,000 for no party, no food, and unhappy kids. I spoke to the restaurant manager, who admitted the hotel should do something, but nothing was done. The hot springs were overcrowded, with dozens of kids running around the pool while lifeguards ignored their duties, staring at their phones. I even witnessed a child slip and scream, but the lifeguards didn’t react. I took pictures of their negligence and shared them with reception. Do not let your kids use this pool unsupervised, even if they can swim. Every year, hundreds of kids die at hotel pools because of the lack of responsible lifeguards. If a fatality happens at this pool, it is the hotel management fault, as he got informed. The lifeguards only seemed to work when closing the pool, often switching off lights 20 minutes early. Worst of all, the hotel manager avoided me for four days despite being informed of my complaints. The restaurant manager told me he was very aware of the issue and didn't know why he didn't come to me. I remained calm and polite during 4 days, but no resolution was offered. On my last day, I gave up trying.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 1, 2024

Overall I was very impressed with the spaciousness and service. Rooms were bigger than expected and we asked for rooms with a view of the mountains/valley but the resort was completely booked and our rooms faced forest which was also nice because we could hear the sound of the wind in the pine trees. The service was very professional and friendly throughout the facility in the reception and the spa center. Big and clean pools with great view of the mountains and nice variety of steam room, sauna, Turkish bath and salt bath. The spa center had a good variety of treatments and everyone in our group thought the services were great. There was a good variety and quality of food in the morning and evening. Two negative aspects: 1) not enough parking, 2) there are a lot of families with small kids and some of the parents were not providing any supervision and a few kids were screaming at the top of their lungs in public spaces. Good place for families but couples might be better to find a spa for adults.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 1, 2024

We went for a skiing trip to Bansko with friends who are Bulgarian, and they recommended this hotel. We didn’t regret the choice! Sadly, there was no snow this December in Bansko, which meant we had to rely on our hotel to somehow compensate the disappointment. It didn’t fail: the spa is excellent with many varied steam rooms and two pools (inside/outside); the rooms were spacious and comfortable, and the restaurant had varied and tasty food. There is a small gym in the hotel, which we didn’t use much, and a game room, which we did use a lot. Everything was working well and the wi-fi had good speed. From negatives: there is absolutely nothing to do outside the hotel as it stands kind of in the middle of nowhere. It it’s only a 10 minutes drive to Bansko, where there are plenty of shops, restaurants and a pretty old town. There is also a skating rink there, too. Also, the water in the pool was too warm for me to stay any longer than 5-10 minutes. It was easily 31-32C. However, if you swim outside it provided a nice contrast to the cost air. Also,

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 14:00

Check-out: Before 12:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

TypeFull English/Irish

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Cash

Property Description

Number of Rooms: 138

Located in Razlog, Hot Springs Medical and Spa Hotel is within a 10-minute drive of Holy Trinity Church and Chapel of the Holy Virgin. This family-friendly hotel is 3.4 mi (5.5 km) from Bansko Permanent Icon Exhibition and 3.5 mi (5.6 km) from Velyanov’s House.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 hot tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite at Kameno Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Stay in one of 138 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Hot Springs Medical and Spa?

The cancellation policy for Hot Springs Medical and Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hot Springs Medical and Spa?

Standard check-in time at Hot Springs Medical and Spa is 14:00 and check-out time is 12:00.

What amenities and services are available at Hot Springs Medical and Spa ?

Hot Springs Medical and Spa offer top amenities and services include Shuttle service.

Does Hot Springs Medical and Spa provide breakfast?

Yes, Breakfast is offered at Hot Springs Medical and Spa. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Hot Springs Medical and Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in Hot Springs Medical and Spa.

Is airport shuttle service offered by Hot Springs Medical and Spa ?

Yes, at Hot Springs Medical and Spa, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Distance to Train Station	11.06KM
Average Price From	PHP17032
Hotel Star Rating	4