Shama Lakeview Asoke Bangkok Reviews

Response from Property: Dear Eline,Thank you for sharing your positive experience! We're delighted to hear that you found our facilities convenient and comfortable. It's great to know that you appreciated the easy access to food, beverages, and even massage services nearby, as well as the complimentary shuttle service to the nearest station. We're pleased that our clean and tidy rooms, multilingual staff, and apartment-style service met your expectations. Your recommendation means a lot to us, and we hope to welcome you back soon!Warm regards,Thippayarat (Arty) KeawkrasawDirector Operations

Response from Property: Dear Value Guest,Thank you for your detailed review! It sounds like you had a wonderful stay overall, with many amenities and perks to enjoy. It's great to hear that you received an upgrade to a room with a fantastic view on the 31st floor. The inclusion of a kitchenette and a washer-dryer in the room, along with access to a 24-hour gym and other facilities like the pool, sauna, and ping pong room, added to the comfort and convenience of your stay. The complimentary tuk-tuk service to Terminal 21 is a nice touch for getting around the area.While the hotel seems to excel in most areas, it's noted that there could be improvements in the food quality and service at the on-site cafes. Your feedback about the need for better-trained waiting staff is duly noted. Additionally, the room comfort, privacy, and views received top marks, despite minor issues like gaps in the timber floors and limited TV program choices, which seem to be common in hotels of this caliber in Bangkok.Overall, it's fantastic to hear that you had a satisfying and high-quality stay, enjoying good sleep, a full gym workout, and delicious meals at Terminal 21. Your detailed feedback will surely be valuable for both the hotel management and future guests. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Value Gust, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your recent visit Shama Lakeview Asoke. We look forward to welcoming you back soon and continuing to exceed your expectations in the future. Warm regards, Thippayarat (Arty) Keawkrasae Director Operations

Response from Property: Dear Khun Tan,Thank you for your review. We are sorry to hear that you experienced issues with our hotel service.Your feedback is important to us, and we are committed to addressing any concerns you may have. we would greatly appreciate it. This will help us make the necessary improvements to ensure a better experience for our future guests.Thank you once again for bringing this to our attention. We hope to have the opportunity to serve you better in the future.Sincerely,Kanda SaelimGuest Relations Manager

Response from Property: Dear Khun Jgfbjtfbo,Thank you for sharing your experience at Shama Lakeview Asoke Bangkok! We're thrilled to hear you enjoyed the convenient location and found our staff friendly and accommodating. We appreciate your feedback about the room decor; it's always helpful as we strive to enhance our guests' experience. We're glad you had a relaxing stay and took advantage of the amenities. We hope to welcome you back for another visit soon!With kind regards,Kanda SaelimGuest Relations Manager

Response from Property: Dear Value Guest,Thank you for sharing such a fantastic review of your experience at our hotel! We are thrilled to hear that you enjoyed the stay.We look forward to welcoming you back for another enjoyable stay. Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Madamelooloo,Thank you for your thoughtful review! We're thrilled to hear that you enjoyed your stay in our bright and clean apartment. It's great to know that the well-equipped kitchen, strong shower, and lovely pool added to your overall experience. We're pleased you found the convenience of having a Lawson's store connected to the building and the nearby cafes/restaurants valuable.We understand the challenge of walking to the BTS, especially with a senior mother and young son, and we appreciate your feedback on this. We're glad the shuttle service was able to assist you efficiently. Regarding the traffic in the Asoke area, we apologize for any inconvenience caused. It's true that being in a central location comes with the trade-off of heavy traffic. We hope that despite this, the overall convenience and amenities made your stay enjoyable. We look forward to welcoming you back in the future!Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Value Guest,Thank you so much for taking the time to share your wonderful review! We look forward to welcoming you and your family back to our hotel in the future.Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Value Guests,We sincerely appreciate you taking the time to share your delightful experience at Shama Hotel. It warms our hearts to know that you had a good time and found value in choosing our hotel.Thank you once again for choosing our hotel, and we look forward to the pleasure of hosting you and your friends again in the future.Best regards,Thippayarat (Arty) KeawkrasawDirector Operations

Response from Property: Dear Gladys,Thank you for your valuable feedback! We're delighted that you found our spacious and well-equipped kitchenette perfect for longer stays. However, we apologize for the inconvenience caused by the ventilation and drainage issues in the bathroom. Please rest assured that we are actively addressing this to ensure a more pleasant experience for all our guests. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Value Guests,Thank you for your feedback! We're glad to hear that overall you had a positive experience with us. We apologize for any inconvenience caused by the hot water system taking some time to heat up. Your comments are valuable to us, and we will look into ways to improve this aspect to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Khun Dusty,Thank you so much for staying with us and taking the time to share your kind feedback and trust your stay was pleasant. The team and I look forward to welcoming you back again soon. With kind regards, Kanda SaelimGuest Relations Manager

Response from Property: Dear Value Guest,Thank you for your fantastic review!We’re delighted to hear that you enjoyed your stay and found our hotel very clean with the best service. Your satisfaction means a lot to us, and we’re thrilled that you’re ready to return.We look forward to welcoming you back for another great experience!Best regards,Thippayarat (Arty) KeawkrasaeDirector Operations

Response from Property: Dear Value Guest,Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with us, from the smooth and friendly check-in to the comfort of your spacious room and our cozy beds. We're delighted to know that you plan to return, and we can't wait to welcome you back for another wonderful stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon!Warm regards,Thippayarat (Arty) KeawkrasaeDirector Operations