Oakwood Hotel & Residence Bangkok

Oakwood Hotel & Residence Bangkok Reviews

Oakwood Hotel & Residence Bangkok

143 S Sathon Rd, Khwaeng Yan Nawa, Khet, Sathon, Bangkok, 10120, ThailandView Hotel Details
Oakwood Hotel & Residence Bangkok
Oakwood Hotel & Residence BangkokOakwood Hotel & Residence BangkokOakwood Hotel & Residence Bangkok
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Oakwood Hotel & Residence Bangkok Guest Reviews

3.9/5
Good
174 review
Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(174)
Positive reviews(155)
Reviews with photos/video(55)
Clean and tidy(42)
Convenient location(29)
Great location(28)
Awesome stay(27)
Great service(27)
Easy to get around(18)
Great value for money(11)
Average sound insulation(10)
Negative reviews(19)
Thanyaprapa​
Deluxe Double or Twin Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Clean room and good design. Reception and bell boy were great service. And one more thing that we like is this hotel has a free laundry machine and a dryer machine for customers to use for free. That is impressive.
6/8
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Weiloongs
Deluxe Double or Twin Room
Stayed in Oct 2024
Solo travelers
5 review
1.7/5
Posted on Oct 21, 2024
Top priority for every hotel should be its cleaniness. The room that I had was definitely not clean. It have bugs on the walls, floors, bed linen and even the bath towel. Room was not sound proof. I could clearly hear the people's footsteps, chatting along the corridors loudly and when other guests slam their doors. This can be quite disruptive when you are trying to rest Location is relatively near to BTS and a Temple but the hotel is also near to a sathorn "unique" skyscrapper (Search it online and you will know). My room happen to be facing this deserted skyscrapper. The reception staff were friendly and polite. (The only plus point that I could think of) Overall, I did not felt that it was worth staying or value for money. I have paid half the price for a cleaner and better hotel elsewhere. Unsure how they were awarded a 4 star for this standard.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for your accommodation while in Bangkok. We thank you for taking time to review us and have also made a note of your valuable feedback. We assure you that necessary steps are being taken towards the highlighted areas. We would request you to provide us another opportunity to serve you again and we assure you of exceeding your expectations.With Warm RegardsKaustubh SurGeneral Manager
Runz
Superior Double or Twin Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 13, 2024
Overall, the room is very clean. The bathroom amenities look very clean. There are some spots in the room that appear old, such as marks on the walls, and you can hear noise from outside the room. Overall, It’s okay
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Goh Jonathan
Superior Double or Twin Room
Stayed in Dec 2024
Couples
13 review
4.0/5
Very Good
Posted on Dec 5, 2024
The bidet in the toilet was a nice touch. The room key kept mal functioning which was quite irritating . But it was at the same time secure when they kept verifying my identity. Overall a pleasant stay .
Guest User
Superior Double or Twin Room
Stayed in Nov 2024
Business travelers
64 review
3.5/5
Posted on Nov 28, 2024
I normally stay at a dfferent location of the same hotel chain. This one is not to the same standard. A bit old, even if keept well, is a simple hotel with no much facilities. Staff is helpful and friendly but the price i have paid is too high for what the hotel offers.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback while we also apologies for any inconvenience caused and assure you that necessary steps are being taken for the same. We look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
manzurul faisal
Superior Double or Twin Room
Stayed in Nov 2024
Couples
24 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Location is good , it’s near the metro station also near the pear. Have shops near by as well.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
One-Bedroom Deluxe
Stayed in Oct 2024
Family
1 review
1.0/5
Posted on Oct 8, 2024
STAFF ARE BAD. Be placed 5000 thb deposit, they want cash instead of credit card then when they returned they only insisted it’s 4300 we have receipt of acknowledement it’s 5000. yup, they scammed us DON’T BOOK HERE
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We also thank you for taking time to review us. The reason the hotel requested for security deposit in cash is that when the deposit is taken by card we have often experienced that the refund from the bank takes more than 3 weeks time as the transaction is available offline. This may cause a discomfort for the guests at times. With regards to the refund of THB 4300 instead of THB 5000, that is when you have used food and beverage offerings and the same is deducted from the deposit if the guest wishes to. Else the guest can also choose to pay separately by CARD. We apologize for any inconvenience and assure you of necessary steps being taken for improvement.Best RegardsKaustubh SurGeneral Manager
Anonymous User
Deluxe Double or Twin Room
Stayed in Feb 2024
Family
3 review
4.2/5
Very Good
Posted on Feb 29, 2024
Everything about this hotel great, my go to place and it's the 7th trip there. Will visit again soon
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Derek Norman
Superior Double or Twin Room
Stayed in Aug 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Aug 23, 2024
The room was always cleaned to a high standard . Everyone was helpful and pleasant and mindful of the needs of the clients.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
Superior Double or Twin Room
Stayed in Mar 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Apr 9, 2024
Everything fine. Free laundry! But I think they should give you a tooth brush and paste kit
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and would like to share with you that amenities such as dental kit and bathroom slippers are provided based on request on a complimentary basis. We are happy to assist you with your requests and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Liyana H
Superior Double or Twin Room
Stayed in Feb 2024
Business travelers
15 review
4.2/5
Very Good
Posted on Feb 23, 2024
The room was nice small and bright. The hot water in the shower was a bit difficult to control. There were alot of Indian tourist so the breakfast was catered to their taste bud hence it was not worth the $11.
Response from Property: Dear Guest, Warm Greetings! We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok. Thank you and have a great day ahead, With Warm Regards, Kaustubh Sur General Manager
Dumisa
Superior Double or Twin Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel offers good value for money, and the staff is both professional and friendly.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Gin Peng
Superior Double or Twin Room
Stayed in Jul 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Everything about the hotel is amazing! The location is about 5 minutes walk from the nearest BTS station. Great service staffs whom will help with luggages and also the checking in and out is also fast. Will definitely book this hotel again in the future! Also there is cheap noodles store nearby the hotel.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Shelldon
Superior Double or Twin Room
Stayed in Dec 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Dec 8, 2024
Ok very good Ang hope to enjoy
bazmuin
Superior Double or Twin Room
Stayed in Dec 2023
Couples
7 review
3.7/5
Posted on Jan 4, 2024
Love the Japanese bidet toilet. Reasonably sized room and location very closed to BTS and the pier connecting you to all major tourist attractions. Front desk staffs were major helpful and friendly, however, cleanliness of linens and towels are questionable. The linen weren’t crisp and we afraid it was never changed after the previous guest. We found a huge yellow stain mark on the sheet and asked to change the entire bed linens only to have the sheet changed and others remain. Towels also have many dirty stains, so maybe can improve on this.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback while we also apologies for any inconvenience caused and assure you that necessary steps are being taken for the same. We look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager