Citrus Sukhumvit 11 by Compass Hospitality Reviews

Response from Property: Dear Mr. Viney,Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience.We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on good location, staff service, and helpful.Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future.With best regards,Mr. Uthai Kongtrai Front Office Manager

Response from Property: Dear Valued Guest,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a standard level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services and facilities provided at our hotel and that you had a pleasant stay with us particularly on location, staff services, the cleanliness, as well as our facilities.My team and I very much look forward to welcoming you back for your future stay in a not too long distance.Mr. Uthai Kongtrai Front Office Manager

Response from Property: Dear Valued Guest,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and we are delighted we were able to provide you with a comfortable stay.Your kind comments regarding our room service and staff is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their very best for our valued guests.Please be informed that our customers able to free access the swimming pool at our sister hotel.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Response from Property: Dear Khun Chew Bee Nar,Thank you very much for your reviews; we appreciate your taking the time to give feedback on your experience.We are all very surprised by the unsatisfactory experience you had to endure while staying with us.You listed several observations that prompted us to make a full investigation of the various points raised.We take pride in serving our patrons and we are very sad for not delivering to you our usual service standards. We truly thank you for your comments as we take your input very seriously.Unfortunately we did not have the privilege to meet with you upon check out, therefore we are taking this opportunity to express our sincere apologies for the unsatisfactory experience you had with us.Once again we regret profusely for this episode and hope this isolated incident does not deter you from using our hotel in the not too distant future.Mr. Uthai Kongtrai Front Office Manager

Response from Property: Dear Khun Wang Beng Tia,Thank you for taking the time to write about your Citrus Sukhumvit 11 Bangkok.We are delighted we were able to provide you with a comfortable stay. We take pride in providing outstanding professional service, so your comments about our team is truly appreciated. We will be shared among our team for a job well done.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Response from Property: Dear Khun Sky,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok.Your kind comments regarding our room service and staff is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their very best for our valued guests.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Response from Property: Dear Guest,Thank you very much for taking the time to share your experience at Citrus Sukhumvit 11 Bangkok and for your very kind comments on the hotel and services.It is much appreciated and I am delighted to hear that you had such an excellent stay most importantly by the team members you encountered throughout your time here.Thank you once again for your very kind feedback and recommendation especially on cleanliness of room, staff assistance and location.We look forward to welcoming you back to the hotel again in the not too distant future.Yours sincerely，Mr. Uthai Kongtrai

Response from Property: Dear Khun Emmaer,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel recently and for leaving a positive rating.We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.Thank you and best regards,Mr. Uthai Kongtrai Front Office Manager

Response from Property: Dear Khun Rash88,Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience.We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on the cleanliness.For what pertains to provided room and amenities, please be informed that bath amenities are set up in classy room or higher than categories however for standard room will be not set up in room customers able to require them by free of charge.Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future.With best regards,Mr. Uthai Kongtrai Front Office Manager

Response from Property: Dear Valued Guest,Thank you so much for taking your time to share your wonderful review.It is truly our pleasure to read that you had enjoyable stay with us. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us.We look forward to welcoming you back again soon.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Response from Property: Dear Valued Guest,Thank you so much for taking your time to share your wonderful review.It is truly our pleasure to read that you had an enjoyable stay with us particularly on room and the cleanliness. We look forward to welcoming you back again soon.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Response from Property: Dear Valued Guest, Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable! Yours sincerely， Dave | Front Office Manager

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us at Citrus Sukhumvit 11 Bangkok Hotel on your recent visit to Bangkok and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay.At Citrus Sukhumvit 11 Bangkok Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable!Yours sincerely，Beer

Response from Property: Dear Khun Mahyudin,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and we are delighted we were able to provide you with a comfortable stay.Your kind comments regarding our room service and staff is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their very best for our valued guests.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager