Evgenii
March 22, 2025
The staff is indifferent to their clients. Upon arrival, they asked for a deposit of 300 baht for each room, we had booked 3 rooms, a total of 900 baht (no one warned us about this money in advance). We flew to Thailand and changed some money at a bad rate at the airport for a taxi to the hotel.
We asked to check us into the hotel and after checking in, we would slowly change the money and pay the deposit in the evening of the same day, and for now our things would be the deposit. We were given a strict REFUSAL and offered to urgently go by taxi at OUR EXPENSE to change the money without options.
I asked via message when booking to add a bed for my 5-year-old son to one room, the hotel confirmed the reservation and upon arrival they said that they do not have extra beds/chairs/folding beds, etc. .
The Internet works after authorization by login and password, you need to constantly go to the page of their service and enter these logins and passwords. I was kicked out even 5 minutes after connecting, I had to enter my login and password again.
Pros: clean rooms, not bad repair.
As a result, we did not like it, although the hotel is clean.
Original TextTranslation provided by Google