Grand Continent Hebbal A Sarovar Portico Hotel

I stayed at the hotel during air show 2025. The hotel is located on main road and quite easily accessible. The staff was courteous and room had all the basic amenities in place. The morning breakfast was also ok. Only thing ! they charged bomb for the stay. Not at all worth the money i paid for the stay !

I booked this hotel expecting the quality and service associated with the Sarovar brand, but this place is a complete disappointment. The check-in experience was a nightmare—slow, disorganized, and downright frustrating. The staff seemed indifferent, making it clear that customer experience is the last thing they care about. The hotel is ridiculously overpriced for what it offers. They charge premium rates but deliver below-average service, outdated rooms, and a lack of basic hospitality. Every little request comes with an extra fee, making it obvious that their priority is money, not guest satisfaction. This is NOT what you’d expect from a Sarovar property. Save yourself the frustration and book elsewhere!

The Property location is excellent and served the purpose of my visit. Even though the hotel was fully occupied I was provided room by 10:30 which is commendable. They provided excellent breakfast for two days and waived off my early checking cost. I'm impressed by the hospitality. food was excellent I only had breakfast as unable to have dinner due to my late return from my visit place.

Location wise it's very good. On the main road. Good service. Smooth check in, good ambience and breakfast was okay

Subject: urgent: unpleasant check-in experience on 17th dc 2024 I am writing to express my disappointment and frustration regarding my recent check-in experience at your hotel on 17th december 2024. Upon my arrival, i had intended to check in to my hotel room by 12 noon as per my original plan. However, due to an early arrival of my flight in bangalore, i reached the hotel approximately 1 hour earlier than expected. This early arrival was a result of a tiring journey from delhi, which lasted over 4 hours, leaving me and my colleague exhausted and in need of rest. Despite our exhaustion, when i requested the receptionist for a 30-minute early check-in to rest, i was denied this request. Given our fatigue and the impending need to freshen up before an important meeting at 1:00 pm, we then requested a room where we could relax and change, but unfortunately, our requests were repeatedly turned down. To our surprise, we were then asked to pay an additional 1000 rs for the early check-in, which seemed unjustified and appeared to be a method of extracting money from us. However, the experience we encountered upon arrival has left us deeply dissatisfied.

it’s really nt very clean room i had …. staff were rude and they r not so good in talking way.