Bandung Wetan Citarum Hotels

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

The hotel with a good design makes us comfortable and is always the choice every time we travel to Bandung, the 24-hour restaurant cafe is very helpful, the waiters are friendly both at the hotel and online. Success is always JIRO Hotel

It is a good hotel with the right location, convenience for getting food easy access for things i am working at. Superb. Thank you

Hotel with perfect service. points plus - hotel is easy to find - location in the city center - near to Gazibu sports facilities, who like jogging with the best view. - clean and very comfortable to stay. - spacious and clean lobby area, - Playground available for children. - Attractive room design, not boring. - various information is on TV & The TV can mirror if you need it. - Mineral water is provided in large portions, you can also refill it at the dispenser outside the room. - the receptionist is also good, very friendly, upgraded my room. - The security guard is also friendly - I really enjoy the view of Bandung city with rainy weather, so I feel at home in Bandung haha just a little expensive. Thank you Ibis Style, next time I will come back again

Hotel is nice overall. The concept of 24-hour stay is really what attracts guests to stay here. It's conveniently located near a mall, a convenience store across the street, and being close to many restaurants and points of interest. The hotel design is industrial minimalistic with a blend of natural components. Rooms are well organised and equipped. Food is above average, and facilities are decent. The only downside is the limited parking facility which require for valet service, though this is part of the hotel's facility.

I really like the location, it’s very nearby to all my destinations The food for the breakfast is also good The amenities, hmm I think that’s something you might consider, not every room has minibar, even though my room has it, the temperature is not cold enough But it’s worth to stay if you’re looking for a place which easily accessible

Quiet and small hotel yet felt exclusive and premium despite the 3 star rating. The rooms are well kept and decorated tastefully. Complimentary snacks and mini bar in the room, as well as useful Muslim amenities such as prayer garb, mat and quran provided Dining room was beautifully decorated, plenty of pretty photo opportunities but the food served was average. Staff were friendly and helpful at all times

It's a very small setup. The room in reality is not as clean as expected. The bathtub is placed at an area with no curtain. Wall between 2 units is low, so next door may peep over. Toilet is quite dirty. I don't enjoy the room. But the restaurant has nice ambience.

Second time, spending holiday at this hotel with family. The location is strategic. The breakfast is good. The staffs are friendly. The pool is not so cool. The gym and kids playground also available here.

first check in the lady in front lobby give us smoking room, with out telling us actually it Cleary we asking for no smoking room at booking, when we go to our room my wife almost. vomit, because the tobaccos smell so strong, then we go down to complain but the lady just told us she will sent some one to put some kind of air freshener, and said that the only room available, this unacceptable since we book for non smoking room ,after we said going to cancel. finally she said ok she found another room for us. this is really put this Sheraton hotel in shame to use this lady in check in staff