Banbury (M40, J11)

The stay overall was good. He had a very lovely and quiet room overlooking the Oxford canal in Banbury. The hotel is perfectly well located right next Castle Quay (main shopping centre in Banbury City Centre) There is an arcade right in front of the hotel with cinemas, restaurants, bowling, gaming meters away from the hotel. I would say the location is just great. As for the staff. They were NOT great. I believe they lack of proper training to receive, register and welcome guests.

perfect stay for a drunken night

Have stayed at Premier inn many times over the years but this sadly was an occasion they were disappointing. Usually stay at the Banbury town centre one always excellent ut thought I would give the other one a try. Paid for a premier plus room but frankly it was not up to scratch. Stains on carpet by bathroom, specks of white stuff up bathroom walls, wonky toilet roll holder, dirty espresso machine, 4 tiny pots of the milk to add to the 4 nespresso pods - 3 same variety ,1 alternative type only. All this could have been overlooked but a feeling of disinterested staff this morning at breakfast was the disappointment clincher. Waved in to dining room , nothing else planned about service, just a yes go in you have paid already. Two of the two coffee machines at one point briefly out of service whilst 4 staff stood chatting at a table ( two looked off duty) no attention two to customers paid....in fact im sitting here now watching one of them complaining to the otherablut managers and yes indeed the word bullying is clearly overheard. An overall faded seen better days really. .. Not the experience I've become used to and reliability a brand such as premier inn stands for. Maybe its because it was a Sunday - mon morning stay ? Who knows. I'll be back to the town centre one next time

I work in banbury and I stay in Premier inn. The staff are great, however one staff (Sharna) goes above and beyond. She is very welcoming and supportive when I first arrived and helped me reserve a dinner table. Premier inn are losing a delightful member :)

I work in Banbury and stay in the premier inn. The service is excellent. Sharna goes above and beyond. From check-in to dinner reservation. Always smiles. The hotel is the place to stay. Nothing is too much. If you need to escape the daily commute, then relax in one of the comfy beds. 😊