The Salthouse Hotel

We stayed in the Seaview Terrace Suite. The level of customer service was exceptional. We were made to feel extremely welcome. The Lookout was lovely for a meal. Great service. Breakfast was really really good. The whole experience was very memorable and had a great trip to Rathlin Island.

Just to say we had a very friendly waitress Farrah who was very attentive Always makes the experience more enjoyable Thank you!

We had good expectations of staying at The Salthouse. It was ok without being blown away really. The room was nice enough a good bathroom (kitted out with Shower gel, shampoo etc). There was a small tea and coffee facility which included some complimentary biscuits, but for a hotel aiming at upper end of the market, serving Nescafé sachets is a very poor choice (in fact it's awful). Most establishments will have coffee pod machines now. The bar and restaurant area was nice with food views across the coast. We both opted for the steaks, which nicely seasoned but that's about it, not great steaks. The bar did offer a flight of wine, a choice of 3 100ml glasses from a list 8 (plus a port),a really good idea and each wine had was very nice. Didn't opt to use the Spa was it being rebuilt and a temporary spa is in operation. Breakfast was odd as well. It was set out like an afternoon tea rather than a continental buffet. 4 small shot glasses of greek yoghurt, 4 small pastries. You have order any toast separately. Personally, I like Muesli or Granola to start my breakfast and strangely there was no option for that. There was a reasonable selection of to order hot food but again the menu didn't detail what was in the fry. On the real side, all the staff were really friendly. On the whole, if The Salthouse are trying to place themselves at the higher end of the market, they need to up their game on some things.

My husband surprised me by booking a Romantic getaway package at the Salthouse for our wedding anniversary. We stayed in a suite which was absolutely gorgeous 😍 All staff were friendly and courteous. Views from restaurant were stunning and loved breakfast being table service. Would like to return when spa is completed 😊

My wife and I stayed last Sunday night and had a brilliant time. The hotel is beautiful and has gorgeous views from the bar and restaurant/ breakfast room. Our room did not have a view but was very luxurious and spacious and beautifully decorated - as is the rest of the hotel. I tried the flotation tank which was something I've always wanted to do and was a great experience. We ate in the restaurant in the evening and the food was superb - the nicest rack of lamb I've ever had. Our waitress for the evening was Farrah who was an absolute delight, very courteous and polite but very friendly and engaging at the same time so she definitely deserves a special mention. Overall I cannot fault our visit and would absolutely recommend this hotel to anyone looking to go away for a special occasion to treat themselves. Peter Forbes

Arrived for an anniversary break- will not be back. No spa facilities- no gratuities offered to compensate for the lack of spa availability or facility. Our room had a terrible smell when we arrived and needed to be redone by cleaning staff. Our view looked over the carpark and a dirt track. There is a wide expanse between this and the other hotels of this calibre I have stayed in surrounding areas. A simple voucher for drinks or a discount off a return stay to compensate for the poor experience would have been appreciated but customer service is definitely lacking. If staying in this part of the world definitely stay in alternative hotels: the galgorm, the Shandon or the Redcastle.