Pentacity Hotel Balikpapan
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1 room, 2 adults, 0 children
All properties in Balikpapan
Pentacity Hotel Balikpapan
No. 2 of 4-Star Select Hotels in Balikpapan
Pentacity Shopping Venue, Balikpapan Superblock, Jl. Jenderal Sudirman No.47, Kecamatan Balikpapan Selatan, Balikpapan, East Kalimantan, 76114, Indonesia
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Highlights
Free parking
Delicious breakfast
Ideal location
Lots to doAmenities
Outdoor swimming pool
Private beach area
Beach bar
Sauna
Spa
Massage room
Executive lounge
Gym
All amenities
Property Description
A stay at Pentacity Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 2-minute drive from BSB Beach. This hotel is 3.3 mi (5.3 km) from Monument Perjuangan Rakyat and 3.3 mi (5.3 km) from Pantai Monpera.
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8.5/10
Ok for business trip
All 55 reviews
Surroundings
Airport: Sultan Aji Muhammad Sulaiman Sepinggan Airport
(8.1 km)
Landmarks: Marquee on 7 | Pool Club
(<100m)
Landmarks: The Mercy Clinic
(<100m)
Landmarks: BSB Beach
(<100m)
Landmarks: Balikpapan Super Bowling
(130m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Superior Ocean View
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
18
Junior Suite
1 King bed
70m² | Floor: 7-8
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Family Double Room, 2 Bedrooms, Pool View (Free 2 Tickets To Marquee On 7 Pool Club)
1 King bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
19
Business Suite
1 King bed
60m² | Floor: 7-8
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
21
Family Room
1 Single bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
20
Royal Suite
1 King bed and 2 Single bed
89m² | Floor: 11
Fixed window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
33
Executive Suite
1 King bed
80m² | Floor: 7-8
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
20
Superior Pool - Ocean View Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
23
Family Sea View
1 Single bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
18
Superior Room
1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
55 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness8.3
- Amenities8.0
- Location9.1
- Service8.5
Average for similar properties in Balikpapan
Review summary
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Location: The hotel is strategically located within the same complex as a shopping mall, offering convenience for both leisure travelers and business visitors. It's close to attractions and only 15-20 minutes from the airport.(based on 7 reviews)
Anonymous User
October 10, 2025
I stayed at Hotel Pentacity Balikpapan two days ago. The location is excellent — it’s in the same complex as a mall, so everything is very convenient. The breakfast was good, and the service from the staff was friendly and helpful. The room was also good, clean, and comfortable. Overall, a pleasant and convenient stay.
missnlisa
October 15, 2025
Ok for business trip
Guest User
November 8, 2025
All is good.
Just be careful if you rely on the staff to wake you up. The person forgot my wake-up call in the morning.
Guest User
September 23, 2025
The hotel is right next to the shopping mall hotel is nice. Has amazing atmosphere with the pool party. The only bad thing that the gym is in another building. The telephone in my room wasn’t working and the breakfast could be will be better.
Guest User
September 7, 2025
Pentacity Hotel Balikpapan:
Comfort Meets Convenience
Stayed here recently and loved the direct access to Pentacity Mall and nearby attractions. Rooms were clean, spacious, and offered great sea views. Staff were friendly, breakfast was solid, and the location is unbeatable for both leisure and business. A reliable pick if you’re in town.
Guest User
May 17, 2025
Pretty average for its price its quite expensive
Jia Lun Leong
May 9, 2024
The room is clean. Service is good. The hotel is located at a strategic place where it is beside a shopping mall and only 15-20 mins to the airport.
jtwk
March 19, 2024
room size is big enough. for the price of US$55 incl breakfast is good value BUT Unfortunately i think housekeeping skipped on changing sheets….there were blood stains, “***** or some weird” stains on bedsheets, comforter sheet, pillow cases…
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Additional charge
Private beach area
Beach bar
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Bowling alley
Restaurant
Cafe
Water park
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Car rentals
Conference room
Additional charge
Multi-function room
Water slide
Childcare service
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Valet parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Priority airport drop-off
Additional charge
Airport shuttle drop-off
Additional charge
Taxi booking service
Business services
Multi-function room
Multimedia display system
Wedding service
Conference room
Additional charge
Front desk services
24-hour front desk
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Indonesian
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Room service
Public areas
BBQ
Gift shop
Shopping mall
Non-smoking floor
Executive lounge
Picnic area
No smoking in public areas
Outdoor furniture
Smoking area
Garden
ATM
Elevator
Health & wellness
Spa
Additional charge
Personal trainer
Bowling alley
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Fitness session
Foot bath
Activities
Water slide
Water park
Additional charge
Beach umbrellas
Beach towels
Beach bar
Private beach area
Cleaning services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Childcare service
Accessibility
Braille signs
Wheelchairs available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 11:30–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian, Continental, Full English/Irish, Halal, Italian, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 60,500 (approx. JPY 560) per person |
Children 13–17 years old | IDR 121,000 (approx. JPY 1,120) per person |
Adult | Buffet:IDR 121,000 (approx. JPY 1,120) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 200,000 (approx. JPY 1,850) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 202
Phone:+62-542-8211000
Email:reservation@pentacity-hotel.com
A stay at Pentacity Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 2-minute drive from BSB Beach. This hotel is 3.3 mi (5.3 km) from Monument Perjuangan Rakyat and 3.3 mi (5.3 km) from Pantai Monpera.
Enjoy recreational amenities such as a water park (surcharge) and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as a water park (surcharge) and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What’s the cancellation policy at Pentacity Hotel Balikpapan?
The cancellation policy at Pentacity Hotel Balikpapan depends on your room type and booking terms.What’s the cancellation policy at Pentacity Hotel Balikpapan?
What are the check-in and check-out times at Pentacity Hotel Balikpapan?
Check-in at Pentacity Hotel Balikpapan starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Pentacity Hotel Balikpapan?
What amenities, facilities, and services are offered at Pentacity Hotel Balikpapan?
Popular amenities and services at Pentacity Hotel Balikpapan include Shuttle service.What amenities, facilities, and services are offered at Pentacity Hotel Balikpapan?
Is breakfast available at Pentacity Hotel Balikpapan?
Yes, Pentacity Hotel Balikpapan provides breakfast. Options include American, Asian, Continental, Full English/Irish, Halal, Italian, Vegetarian. Is breakfast available at Pentacity Hotel Balikpapan?
Are pets allowed at Pentacity Hotel Balikpapan?
No, pets are not allowed at Pentacity Hotel Balikpapan.Are pets allowed at Pentacity Hotel Balikpapan?
How do I get to Pentacity Hotel Balikpapan from the nearest airport?
The nearest airport is Sultan Aji Muhammad Sulaiman Sepinggan Airport, located about about 21 mins from hotel by car (8.1 km) away.How do I get to Pentacity Hotel Balikpapan from the nearest airport?
Does Pentacity Hotel Balikpapan offer airport transfer services?
Yes, Pentacity Hotel Balikpapan offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Pentacity Hotel Balikpapan offer airport transfer services?
About This Property
| Nearest Airport | Sultan Aji Muhammad Sulaiman Sepinggan Airport |
|---|---|
| Distance to Airport | 8.09KM |
| Average Price From | JPY30979 |
| Hotel Star Rating | 4 |