Viceroy Bali

We went for our 20th wedding anniversary and could not have been happier with our choice! This place is stunning both inside and out. We were amazed by how beautiful the surroundings were with every detail well thought out. The room was stunning and well laid out. When we arrived they had cooled down the room and heated the pool which was the absolute perfect temperature the entire time. Having a wam pool was a big part of how much we enjoyed our stay as we spent quite a bit of time in it. The room and outside patio area was very private and we felt as though we were the only ones there at times. The food was also amazing whether we ate at the poolside restaurant, the high end restaurant Aperitif, or eating in the Pinstripes Bar. We really enjoyed the bar and the staff there. They were so attentive and everyone made us feel right at home. We enjoyed great conversations there and got some good recommendations on things to see in the area. The drinks were really next level as these bartenders know their craft. It was fun to watch them mix the drinks and they explained the science behind what flavors they were combining and how some of the spices and other ingredients were locally sourced. The entire staff was also another highlight. Everyone we encountered could not have been more friendly and attentive. The general manager even took the time to sit with us to see how our stay was going and asking other questions that showed he was very committed to the property. We also like that this is a family owned property. They were staying there while we were there and it was clear they too all had a passion for excellence. We researched properties for months before deciding on Viceroy. We did spend a bit more in the end than we may have for other 5 star properties, but after reading some of the reviews at the other places, we kept circling back to Viceroy. We are so glad we did and in the end, the extra money still made the stay seem like a bargain. We have paid about the same for a tiny room in a substandard hotel in New York City and here we were treated like kings in one of the most beautiful spots we have ever stayed in. Thank you to everyone who made our stay so special. We will be back! John and Dan

Very nice food and service was outstanding. Hospitality is out of the charts.