InterContinental Bali Sanur Resort

The room is big but the facilities are old and the management is also lame. I arrived at the hotel at 2:30 and waited for two and a half hours before checking in. I waited for an hour to get a afternoon tea. All snacks and drinks in the room are charged. There are many details of the room facilities that need to be repaired. The courtyard door cannot be closed. The roof leaks when it rains heavily. The water is covered with tiles when taking a shower, and the water overflows. The tiles must be moved away by hand, revealing a very disgusting sewer outlet. The porcelain bottle of shower gel is placed on a high marble countertop and is very slippery. When taking a shower, I accidentally broke one by slipping and pressing it. I originally planned to compensate, but the hotel said that the bottle costs nearly 250 yuan, which is really outrageous. Although the hotel did not enforce compensation when I left the hotel later, it sent another email the next day to remind me that I broke their shower gel bottle and reminded me to compensate, which made me feel very uncomfortable.

First of all, I found a used toothbrush in the bathroom. Secondly, the staff was not as warm and thoughtful as the staff of the 4-star hotel on the island, and their attitude was not very good. When I was taking pictures by the pool, an old man came over and asked me which room I was in very rudely... The beach was also very average, and the facilities were relatively old. In addition to the larger room, there was no need to book a sea view. The sea view room had wooden windows blocking the sea, and it was a distance from the sea. At this price, you can book a better hotel on the island. Spend more time reading Xiaohongshu to make a guide

The unbeatable sea view is super beautiful, and you can also play on the beach

The beach is great and the hotel's public activities are very interesting

Great resort hotel, only 3 minutes walk to the beach and has great local restaurants, a variety of food, massage, and great service!