Guest User
December 1, 2024
We booked 2 rooms but we found different facilities at the same category! On the day we checked in we found 1 room with broken TV and another one NONE! And there's no Telepon in the room so we had to go and back by our self to the reception to get an Assistant. on the next day morning the electricity went off for about more then an hour, so we decided to ask to the reception at 8 am in the morning, we have to stand the for more less 20 minutes without a clue due there's NO STAFF at their desk, then the staff came without any apologies! We decided to go to the restaurant for breakfast while waiting for the electricity. Then the electricity went on after we had breakfast for only 39 minutes and went off again for more then 2 hours. Then we came to the reception again and ask to the staff, I was surprised that the staff response like it's not their mistakes while his feet on the long table! So we can't stay in the room due the room was to hot without the Aircon.