Banjar Begawan, Desa, Melinggih Kelod, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaView Hotel Details
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Como Shambhala Estate, Bali Guest Reviews
4.7/5
Amazing
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(54)
Positive reviews(47)
Reviews with photos/video(20)
Negative reviews(1)
Wuxiandian777
One-Bedroom Pool Villa
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 29, 2024
We got a room upgrade for our honeymoon and it was a real bargain!!! The hotel housekeeper service was great, and there were new flavors of drinks in the minibar every day. The environment was great and we saw a lot of monkeys. The restaurant was also delicious! This is my favorite hotel in Bali.
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6/13
Response from Property: Thank you so much for your lovely feedback. We are thrilled to hear that you enjoyed the room upgrade and had such a memorable honeymoon with us. It is wonderful that you appreciated the housekeeping service and the variety of minibar drinks, we love adding those little touches.Seeing the monkeys and enjoying our restaurant sounds like a perfect blend of nature and indulgence. It means the world to us to be your favorite hotel in Bali. We hope to welcome you back for more unforgettable experiences in the future.Kindest regards,Dudik WidiarsanaFront Office Manager
Guest User
Garden Room
Stayed in Sep 2024
Travel with friends
3 review
4.6/5
Great
Posted on Dec 21, 2024
The environment is very good, and there is a butler service. The picture shows our butler, who can help me solve all the problems (even driving a car to take us to the nearby store to buy things).
It is difficult to comment on one thing... because there are too many insects in the mountains, I have allergies when I go back...
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6/12
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings and our Personal Assistant service. Your kind words are a great encouragement to our team.We are sorry to hear about the discomfort caused by the bugs. Being located in the midst of nature, we strive to balance preserving the natural environment with providing a comfortable experience for our guests. We will review our pest control measures and explore ways to further minimize such inconveniences.Your feedback is invaluable, and we sincerely appreciate your understanding. Should you decide to return, we’d be happy to make special arrangements to ensure your stay is even more enjoyable. Please feel free to contact us directly for any assistance.Kindest regards,Dudik WidiarsanaFront Office Manager
YFNN
Garden Room
Stayed in Mar 2024
Couples
6 review
2.7/5
Posted on Apr 29, 2024
I can only say that if you don’t have a heart that loves nature, don’t choose this place. I stayed there for two days at a loss. Although the breakfast was delicious, this place is not suitable for us at all. The toilet is outdoors and you have to urinate and defecate with the bugs. The location is far away from the urban area of Ubud, and there are no facilities suitable for us in the museum. There is only nature, nature, nature...
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yeah yeye
Suite With Terrace
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Como, the third hotel in Bali this time, is my favorite.
A little more expensive than Six Senses, but the details are much more exquisite and the hygiene is very good.
Let’s talk about what you like about Como:
1. The room design, the bed frame is made of thick bamboo, the partition between the bedside and the bathroom is made of rocks, the wardrobe is made of beige curtains, and even the drawstrings are made of orange beads, and all the windows and doors are diffused. The woven structure wooden door that lets in the light has a special sense of life in nature. Sunlight penetrates into the room. The ice bucket is also made of wood and is equipped with a wooden spoon. The pillars of the floor lamp are also made of woven wood structure. All lampshades are a slightly translucent beige. The material is similar to air-dried leather, the foot pads at the door next to the bed are particularly beautiful, and the keys also come with colorful beads on a chain~
2. The floor is very clean, you can go barefoot, and the hygiene is very good. Six Senses hygiene is very poor, but the floor is not clean, so you cannot go barefoot.
3. Como’s breakfast is delicious and served a la carte with rich varieties.
(The food at Six Senses was very, very little, very poor, the worst among the luxury hotels I have ever stayed in, unbelievable)
4. The staff was very patient and friendly. They took us to the natural swimming pool and walked back and forth for about 50 minutes. There was no deposit required when we checked in. When we checked out, we were given the keys and it was over. There was no need to check the room. We were given a welcome bouquet when we arrived. Wear it around your neck, call me by name when leaving, and give me a keychain. (Six Senses, I had to wait at least 20 minutes to check out and check the room. It was a very formal attitude and not warm at all)
5. The hotel’s natural swimming pool is very healing. The scenery on the way down the mountain is beautiful and secluded. It’s perfect for hiking. The outdoor spa is also in the valley.
I want to go again, have a spa in the valley and lie by the sky-blue swimming pool.
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6/19
Response from Property: Dear Yeah Yeye, We are so happy to hear about the wonderful experience you shared during your stay at our hotel. We're honored to know that you appreciate our thoughtfully designed elements. We consider small details in each room to enhance the guest experience and give each room its own unique character. We are delighted by your compliments on our cuisine and we are delighted that our cooking has been adapted to your taste. Our team will be delighted if you are satisfied with our team's service. We are delighted that you found our service warm, friendly and efficient. We can't wait to welcome you back to our home again in the future and allow you to once again immerse yourself in our healing natural pools. Warmest regards, Dudik Widiarsana Front Office Manager
Anonymous User
Garden Room
Stayed in Oct 2023
Couples
9 review
4.2/5
Very Good
Posted on Dec 1, 2023
The environment is very beautiful, with a sense of integration between man and nature, lush trees, swimming pools in the woods, cicadas chirping, frogs croaking, streams gurgling, and blue skies. But the facilities are a bit too old, the bathtub and toilet feel old. We were woken up by a group of monkeys on the roof the next morning. The little monkeys were very cute and non-harmful.
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Response from Property: Thank you for sharing your experience! Glad to hear you enjoy beautiful natural surroundings and mesmerizing natural sounds. This sounds like a really unique and peaceful place. Thank you for your feedback on the facilities; it is very valuable in helping us understand areas for improvement. We are sorry for any inconvenience caused by our aging tub and toilet. As for the naughty monkeys, it seemed like an unexpected but unforgettable experience of being close to nature! We will take your feedback seriously and work hard to improve the overall guest experience. We look forward to welcoming you again in the future! Kindest regards,Dudik Widiarsana, Front Office Manager
Guest User
Garden Room
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Setting: A haven from the world
Service: Meticulous and thoughtful, it's almost the level of a meal
Hygiene: perfect, also responsible for driving away geckos that strayed into the room
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Response from Property: We are very happy to read your wonderful review! Your words of praise for our hidden paradise warm our hearts. We are delighted that you find the environment here to be a perfect sanctuary. Our team prides itself on providing attentive and attentive service, and it really gives us a sense of satisfaction knowing that we can meet or exceed your expectations. We're also delighted to hear that you think our cleaning standards are excellent. We cannot thank you enough for taking the time to share your experience with us. We can't wait to welcome you to our little paradise again in the near future. Kindest regards,Judd TecsonExecutive Assistant Manager
Guest User
Suite With Terrace
Stayed in Oct 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Resort hotel ceilings are expensive, but worth it
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Response from Property: "Thank you for your feedback! It's great to hear that you found our COMO Shambhala Estate to be a good value for money. We are committed to providing a high-quality experience and it's reassuring to know that we have met your expectations. Thank you for your support and we hope We welcome you again in the future!" Kindest regards, Dudik Widiarsana, Front Office Manager!
Lollyt4179
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 9, 2024
Thank you to the lovely Budi, Kim, Yu Dian, Dimas and all the amazing staff that made our stay at Como Shambhala Estate an absolute dream. After our 3 day wellness path we left feeling revitalised and like a part of the Como family. Our only regret is not having stayed longer.
Response from Property: Dear Lollyt4179, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate. We are here to create seamless services which is evident from the understated design, dedicated team, treatments, activities and wellness path. This is a part of our effort to create a haven for our guest to relax, nourish and restore mind, body and soul. We truly happy to know that we have managed to do that for you. Budi, Kim, Dimas and the entire team at the Estate look forward to welcoming you back for another longer stay. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Tommy646
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 2, 2024
Travel is our passion, and the one thing that can make or break a trip is the service. The staff here are beyond exceptional! In all my global travels have i found this level of kind, caring, passionate, and this precise level of sophisticated service. They are simply magnificent. And the property is a dream. Our villa is spectacular. Thank you to Purna, Dayu and my love, Nizel!
6/10
Response from Property: Dear Tommy646, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate in Bali. We are thrilled to hear that our team made such a positive impact on your experience. It is wonderful to know that the dedication and care of Purna, Dayu, and Nizel truly stood out during your stay. We will be sure to convey your praise and appreciation to them. We are also delighted that you loved the villa - it sounds like you had a truly magical time. Meanwhile, all of the team are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Grace M
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 25, 2024
Did a wellness retreat with a friend & had the BEST time! Great massages & treatments, beautiful surroundings, delicious plant-based food, nourishing activities. I really enjoyed the Balinese gratitude ceremony with Yu Dian & the biking through the village with Sumara. We also got a personal assistant to help us schedule our wellness program & Maha was also so lovely !
Response from Property: Dear Grace M, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing a review of your recent stay at the Estate and for the positive comments you made about our services and team. It is our goal to provide all of our guests in a positive, holistic, and healing experience through all aspects – treatments, design, cuisines, activities, team members, and culture. We are happy that we could mark it for you. Yu Dian, Sumara, Maha, and the whole team at the Estate look forward to welcoming you back home for another wellness retreat. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
SmallCharme
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 16, 2024
We booked a 3-room villa. the standards are top luxury. the staff is very kind and professional. the estate is so quiet, charming and inspiring. it was a mystic experience for both my body and soul. the atmosphere is relaxing and very cosy. the big positive surprise is the walk around the estate and mostly to the spring pools that are closed to the river and in the middle of the jungle/forest.
Response from Property: Dear SmallCharme, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for sharing your experience during your recent stay with us. We are delighted you enjoyed your time with us and that we exceeded your expectations. Our aim is always to provide a peaceful sanctuary where guests can relax, nourish, and restore mind, body, and soul. Nestled in the jungle of Begawan Village alongside the Ayung River, our location offers a pristine environment. We are pleased you enjoyed exploring our Estate Walk to the Spring Pools at Kedara - spending the day swimming in the Spring Pools and relaxing in the Bale is incredibly refreshing. Perhaps on your next visit, you can experience our blessing ceremony, have a treatment, and enjoy a picnic lunch at Kedara. We are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
Scenic738057
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 7, 2024
One of the best hotels I have been to. Everything was simply perfect. A true balinese experience away from branded hotels. Spa, suite, outdoor area. Staff beyond fantastic. Food is healthy and tasty. Would visit again for sure. July is a great time
Response from Property: Dear aae, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking your time to share your stay experience at the Estate. We are delighted you consider the Estate as the best hotel you have ever been to. Your positive notes on all aspects of your experience are sincerely appreciated. We are particularly happy to hear your recognition to our team. We look forward to welcoming you back home for another perfect vacation at the Estate. Warmest regards, Suteja Gede General Manager
Guest User
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 2, 2025
This was a lovely time from start until the end. The service was beyond brilliant. As a guest you could just let everything go because your butler and al the others had totally control over the next step without "to much" .... just perfect balance including a lit of joy and love. The food was healthy and fantastic and really top of the line. We just love the hold area with beautiful nature around. You can not ask for more then this... absolut one of the best hotel ... or maby the best you can find. The rooms are very big and beautiful but need little but of love and attention but not a big thing. Over al lovely. We went on a great biketrip, dont miss that one and also booked the lovely ceremoni and a wonderful massage...just perfect!!! As you can here.... you cant miss wonderful hotel and take the chance to meet this lovely staff.. Many thanks to all but staff but xtra thanks and live to our guide Gede and butler Setiawan.❤️🙏 Love and light/ Johan and Malin Lemchen
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 29, 2024
Staying at Como Shambhala Estate was one of the best travel experiences we’ve ever had. The entire estate, including the accommodation, the restaurants, the jungle surrounds, the wellness facilities, and the service is high quality and all designed with one objective: to make you feel relaxed. During our 4 night (5 day) stay we didn’t leave the estate; we didn’t need to. There’s a daily schedule of four activities from morning to afternoon that you can join in, or just do your own thing. We joined in the yoga, Pilates, meditation, and hydrotherapy classes. And in our own time we swam in the natural pools and our private residence pool, used the gym, read books in the ‘tea house’, walked the ‘estate walk’ through the jungle, had afternoon naps, and got massages and other spa treatments. Thanks to our personal assistant Dimas, he was so attentive and helpful and made our stay extra special.
Nicholas W
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 27, 2024
Staying at Como Shambala was a truly a transformative experience. Delicious food, breathtaking views, and outstanding services The estate has serenity that no other place holds a candle to. The resort itself is a haven nestled in the lush jungle of Ubud, with scenery straight from a book or Ghibli film. Our room was luxurious and comfortable, with an infinity pool, in-room sauna, outdoor dining area, and multiple areas to lounge - a sanctuary to truly unwind. We were also close to the dining rooms and the yoga pavilion for daily classes, which was a major plus. During my stay, I had the pleasure of having Dimas as my personal assistant. His attentiveness and professionalism exceeded our expectations and his pleasant demeanor was refreshing. He went above and beyond to elevate our experience and made all our needs were met. My husband and I felt well taken care of throughout our time there. Additionally, Ayu, from activities, lead many of our guided experiences provided by the resort. We had the opportunity to do a ceremonial blessing, hydrotherapy, and a bike tour with her. She was fun, knowledgeable, and passionate about sharing the beauty of Ubud and we really appreciated her insights. She did a great job sharing and explaining parts of the ritual and significance in her culture. We highly recommend your stay here!
6/7
Response from Property: Dear Nicholas W, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing such a heartfelt review of your recent stay with us. It brings us great joy to hear that your time at the Estate provided you with a truly transformative experience. We feel incredibly fortunate to be located in such beautiful natural surroundings, rich in culture, and supported by dedicated team members to provide the best quality customer service that our guests expect. Once again thank you for appreciating what we do here and recommending others to come and share in this experience. Meanwhile, all of us here look forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warm regards, Suteja Gede General Manager