Guest User
February 5, 2025
Why didn't anyone mention that there was a loud gecko in the room? Please avoid this hotel, it's a pit, the worst hotel stay ever, how bad is it? I didn't sleep all night! I changed hotels at 5 am! The price of this hotel is definitely not low for similar rooms, but I booked it because of the nice view and pool in the hotel photos. I checked in at around 7 o'clock, then went out for dinner and came back at about 11 o'clock in the evening. Not long after returning to the room, I heard a sound similar to a baby crying. It was scary. I thought it was a bird calling. I asked the staff and they said it was a gecko that would make a loud noise. There would be one in every room, and it was unavoidable, but I didn't need to worry. They said it might be outside the roof. I heard that and thought it was okay. I just endured it. But I didn't expect that from the time I lay down at twelve o'clock, it would bark loudly every few minutes, and every time when I was about to fall asleep, it would start barking again. I wore earplugs in the middle, but the barking was too loud, as if it was barking next to my ear at the head of the bed, and the earplugs were completely useless. I couldn't bear it any longer and asked the staff to deal with it. I asked to change rooms, but the staff told me that the room was full that day (they had clearly persuaded me to pay extra for an upgraded room type when I checked in at night), and that I couldn't change rooms, but they could help me catch a gecko. So at around three in the morning, two Indonesians came to my room with long bamboo poles and knocked on the ceiling in various ways, but to no avail. The gecko would still bark a few times every few minutes, and the staff was helpless and had to ask the staff to go out, thinking that I would fall asleep soon after lying down, but the situation did not improve, until five in the morning when I couldn't bear it any more, so I packed my luggage and moved to another hotel nearby. When I checked out, the front desk supervisor said with great contempt: There are this kind of gecko in every room, and they will make noises. Most of the European, American and Australian guests in the hotel don't think there is anything wrong with this. Why are Chinese people so sensitive? I was so angry after hearing this, but I couldn't argue with her after a sleepless night.
In short, it was the worst hotel experience in the world! Please avoid it, you can experience it by watching some videos!
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