Adiwana Warnakali Resort

The environment is very good and not far from the pier. The service is also very good. The breakfast sets are very good. If you don’t have time to eat, you can make a breakfast box to take away, which is very considerate.

This is the worst experience of this trip to Bali! I am totally sorry for the amazing natural scenery of Nusa Penida (the sunset of Mount Agung is beautiful when you see it from the hotel). I specifically emailed a note when booking and hoped it would be quieter, but when we arrived, we were arranged to a room next to the laundry room on the bottom floor. When we arrived, there were already water stains in the corridor and the smell of disinfectant, but we thought that a hotel called a resort at this price should be OK, so we didn't take it seriously. Then after we took a shower and went to eat, an accident happened. A lot of sewage poured into the door of the room with the smell of feces and urine. I called the front desk for 15 minutes and no one came to deal with it. Finally, someone came, but they only dealt with the corridor and didn't care about the situation in our room. After another phone complaint, a person who claimed to be the person in charge came and told me that they had no rooms, and their brother hotel had no rooms either. Let us find a room by ourselves and all they can do is send us there. It was already more than 11 o'clock at night, and there was no hotel of the same level on the entire island. The nearest one was 7 kilometers away and half the price. The compensation he could make was "free transportation". Fortunately, Ctrip was very reliable. They booked a hotel for us urgently at night. Although I had to pay for it myself, at least there was a place to stay. We were sent there, but the sound of prayers at 4 o'clock the next morning woke us up. Because we didn't get enough rest, we had to cancel all the trips for the next day in advance. I sent an email to question the hotel on several issues: 1. A hotel at this price does not have any emergency rooms as a reserve, and it is ridiculous to even let guests find a room by themselves; 2. The hotel arranged Asian guests to stay on the bottom floor (this hotel has no elevator and you have to walk many floors to the bottom) and arranged them next to the laundry room without making reservations in advance. There was no manager or maintenance staff on duty at night, and they even planned to let us endure the smell of feces and urine in the room. The attitude to solve the problem was not good; 3. There was no positive attitude towards compensation, and even the refund was obtained through repeated urging by Ctrip and my own emails. I would like to praise Ctrip here. If I hadn't booked it through Ctrip and myself, I don't know where I would sleep that night.