Guest User
October 13, 2022
Very disappointed. Purchased a Scoopon package which have done before and never had a problem. Package included breakfast, lunch or dinner and daily cocktail. They decided they weren't doing dinner at all anymore although one night they said no dinners on a Sunday and next time they said ran out of stock. What???? Then told one day barman not in so couldn't make cocktails, then find out no longer doing cocktails at all. What???? If we purchase with set inclusions, they should be available. Management said they were in transition but that is not OUR problem, they should be honouring what we purchased. I'll be speaking to Scoopon for refund. The location was terrible, very busy street that you can't walk on. The front of the villas is some kind of carpark so very noisy. The villas are small and sterile, no Bali personality at all. Towels thin and old so very scratchy. And sadly no shower, only bath. Normally some of these things wouldn't bother me but combined with everything else....not happy. Would not recommend at all.