Laguna Reef Huts

Nice place! Perfect for those who like to stay away from the crowd and be closer to nature

Excellent! Absolutely amazing stay, every bit as good as the pictures. I couldn’t recommend this place enough, brilliant in every way and the staff are just wonderful. I will stay here again.

Great time Really nice place with super service and nice vibe!!

This hotel has a lot of potential, however it has a serious rat problem. I booked for four nights, on the first night that I arrived I went to put my bag on the shelf inside the room and a rat jumped off of the shelf onto my shirt. I called the staff and they could see that I was very shaken. They told me that they sometimes get rat because either side of the hotel is open land. The huts are also completely open at the top, so anything can crawl in. There is also massive gaps under the front and bathroom door. My bathroom door also didn’t lock and the staff told me ‘it’s all good, not many people come here’. The staff moved me to another room. On the second night in the second room, I woke at 4am to rustling and turned the light on to see a rat climbing out of the rubbish bin in my room. I messaged the owner straight away, packed my bags and sat next to the pool until 6:30am when the staff arrived. I asked for a refund as there is obviously a rat problem, and the staff at the hotel told me again that they get rats because there is open land either side of the hotel. I had to message the manager to ask for a refund. The manager, Sita asked me if I had a photo or a video of the rat. I told them that my first reaction was to get away from the rat, not to take a picture. So they refused a refund, even though I won’t be staying there for the next two nights and I have to pay for another hotel now. Unfortunate because it is in a great location but has a huge rat problem. There was also a peep hole cut in the timber looking straight at the bed.. Make of that what you will