Umasari Rice Terrace Villa by Agata

Good vibes! Very clean and everyone friendly there.. We happy.

Avoid This Hotel - Deceptive Photos and Terrible Service I recently had a highly disappointing experience at this hotel, and I strongly advise potential guests to stay away and consider other options. When making the reservation, the photos on the hotel's website looked promising. However, upon arrival, I quickly realized the reality was far different. The room I was assigned was in a separate building, a staggering 17-minute walk away from the main facilities. This wouldn't have been as much of an issue if it weren't for the scorching heat and frequent rainstorms, making the trek both uncomfortable and inconvenient. The building itself was shockingly subpar, more akin to third-rate accommodations. The room was small, dingy, and far below the standard depicted in the photos. When I approached the front desk manager to request a different room, I was met with resistance. He insisted on charging extra for an upgrade, trying to convince me with more misleading photos. By this point, I had lost all trust in their promotional images and insisted on seeing the room in person. The "upgraded" room was an absolute nightmare. As soon as I walked in, I was hit with an overpowering smell of mold. The room was musty, damp, and I couldn't stay there for more than a minute. It was clear that the hotel was more interested in squeezing extra money from guests rather than providing a decent experience. To add insult to injury, the surrounding neighborhood offered nothing of interest or value. It was a bland, uninspiring area with little to no amenities or attractions. In summary, this hotel is deceptive, poorly maintained, and offers terrible customer service. Save yourself the trouble and look elsewhere for accommodations. There are far better options out there that will provide a much more pleasant and honest experience.