Guest User
July 9, 2023
Our villa was nothing like the photos provided. Very deceiving. Very old, dirty and run down. We booked and paid for an early check in, which was not given. Only entered two hours later than what we paid and confirmed for, after several calls and messages continuing days after the refund was finally received but first accidentally being double charged then voided then refunded. Linen had not been changed, sheets were covered in mascara and foundation and the children’s room had blood stained sheets, so we had to ask for new sheets. Sofas were torn and filthy. So many more negative points to make but basically I would recommend that you search for other options. Total mismanagement in this property! We’d travelled around Seminyak and stayed in other villas that were absolutely spectacular. It costs very little to provide clean accommodation.