Como Uma Ubud, Bali

The service attitude is super good 👍 The room problem was changed in time and satisfied. The room is private and the view is superb 💚 Suitable for leisure and lying down

Very old pillow smells

Everything was perfect! Breakfast, yoga classes, pool I definitely want to come back to this hotel. The street outside the hotel has a nice atmosphere. The Italian restaurant run by the hotel is also delicious.

Como is definitely the most perfect hotel in Ubud that I have ever stayed in! The first time I stayed in Como was at the beach in Phuket. That was a very simple and stylish design. Como in Ubud has a completely different design and style. It is a niche boutique hotel that fits the style of Ubud. Whether it is from the design style, hotel facilities, or hotel service staff, it is definitely worth coming back! The room I stayed in for the first time, I felt a little damp (it rained the day before, so the roof material was a little damp). I asked if I could change to a room without dampness. The service staff was a little embarrassed because 5/1 was basically full, but they immediately asked to help me check if there were other rooms. They quickly communicated internally and said that they could transfer a room to me first. Personally, I think that having a problem is not a problem, but not solving it immediately is a problem. The service staff of this hotel is the best service team among the boutique high-end hotels I have stayed in. As long as I have been there once, I can basically call out their names when I meet them for the second time, even the service staff in the restaurant are the same. They not only remember which coffee I had in the restaurant yesterday, but also remember where I wanted to go and how I played yesterday! This is probably the service that only boutique hotels can have! The food in the breakfast and dinner restaurant is Italian, creative but combined with the concept of health, and the ingredients are super fresh! I am a person who travels at will. I originally wanted to try different hotels in Ubud for 4 nights, so I only booked two nights on Ctrip at the beginning. When I chatted with them at the front desk, they asked me where to go next. I said I hadn’t made arrangements yet. The front desk immediately told me that there is a garden room vacant here. We will upgrade you for free. Can you continue to stay here? Knowing that I like spas, they helped me book a good spa next to it, and also provided a 1-hour free spa in the hotel. The staff of the spa will also take me to this unique spa while I am waiting for the technician (because there are mountains and forests below, and the scenery is spectacular). A perfect Ubud holiday! I will definitely come back next time!