Regent Bali Canggu

My recent stay at the newest Regent hotel in Southeast Asia was truly delightful, especially considering my initial slight apprehension about the service at a newly opened resort. My worries were quickly dispelled. Prior to our arrival, the communication with the dedicated Regent Experience Agent via email and WhatsApp was very helpful. Our one-bedroom suite with an ocean view was beautifully appointed. The wooden décor, blending Balinese culture with a modern feel, created a wonderful ambiance. We also appreciated the impeccable cleanliness throughout the suite and the entire resort property. The benefits of my Club membership allowed us to enjoy the well-prepared food and beverages at the Regent Club lounge. During the cocktail hour, the bartender thoughtfully created a special cocktail at my request, which was a lovely touch. The Beach Club's lively atmosphere and excellent views of Canggu beach were enjoyable. However, we did feel that in-house guests could benefit from more distinct recognition or special treatment compared to outside visitors. The main swimming pool, while beautiful, lacked a beach view. Nevertheless, the poolside service was exceptional. In the mornings, we were thoughtfully offered mineral water, fruit juice, and even pastries. Breakfast, which featured a mini buffet alongside an à la carte menu, offered slightly fewer options than I anticipated. However, the service was truly outstanding, particularly from Sunandar. His attentiveness and helpful recommendations for dishes were greatly appreciated. Finally, I would like to extend my sincere gratitude to Mr. Elvan Septian, the Assistant Regent Club Manager, for his truly excellent service. His attention to detail and dedication went above and beyond. Note: The mattress was too firm for us, I left the comment to Elvan. There should be the option of topper for guest other than the pillow menu.

We have been guests for 6 nights and each were wonderful. King suite ocean view room has amazing view when you are in your bathtub or just by sitting at the balcony. Everywhere in hotel is clean and you will be taken care well. Staff is really polite and helpful. They think about everything for you so all you have to do is just sit back and relax. Rooms are clean and big, sorry huge. Decoration and architecture were both modern and cultural. All the visuals are like a feast to your eyes. You feel like you are sleeping in a forest next to the ocean. Perfect place to get peace, calm and quiet. Every day, we were dropped small gifts in our room, sometimes these were desserts, sometimes these were bracelets, sometimes these were incenses. These small gifts have separate places in our hearts. All the staff and crew were well coordinated, they know your name and surname. They always smile and are very polite. When you go to the restaurant, they coordinate room cleaning etc when you are not there. We did not get a single accidental call or a knock on the door while we were resting inside the room. Another thing is, contacting the hotel is so easy. You communicate via whatsapp with guest relations, concierge, and restaurants for reservations and feedbacks. You can plan tours to the places of interests in Bali, get a massage appointment. You can also call buggy cars to your location to travel across the resort. For the tour packages, they came with a personal tour guide and VIP car (+driver), drinks, included lunch at a local restaurant (was delicious btw) and enterance fees. The tour takes the whole day, a bit tiring, but definitely worth it. For the food, they have multiple restaurants and Michelin star chef. Breakfast was at Taru Restaurant and gives you a big variety of options, menu is rich, also tasty. Staff is polite and smiling as always. For dinner we have been to Sazon Restaurant and it was delicious. The menu is not huge but they have amazing expertise at all they prepare. First you feast with your eyes, second with your mouth and last with your heart, and it stays there. Overall Regent Bali Canggu won both me and my wife. The place is definitely outstanding and amazing. The experience was wonderful. If you are looking for a top quality, relaxing holiday, this is your place. Thank you for hosting us, it was excellent 🙏