Cicada Resort Bali Ubud, Autograph Collection by Marriott International

I really liked the hotel location and interior. Thanks to the friendly staff, I think I enjoyed my trip more~ I think I will stay at this hotel again next time I go to Bali.

It is not worth the quality price

The yoga classes taught by Coach Butu at the Resort helped me relax physically and mentally. Always pay attention to the students' movements and provide patient guidance. There are difficult and easy movements designed in the course, and you can feel the stretching and release of your body. After the course, Coach Butu thoughtfully helped us take photos and record videos to capture precious moments. These photos are great memories. Thanks to Coach Butu, I found happiness and peace in yoga! The hotel staff are all very nice, friendly and lovely! FOM-Lalu is a very sociable manager. He took good care of us during our stay and every chat was pleasant. Thank you♡

It's OK. I stayed in 4 hotels in Bali. The best one is K Club. The most disgusting and rubbish one is Kaamala. Potato Head is just so-so. This Autograph is the second. I'm quite satisfied.

A resort hotel in the mountains of Ubud! It is very far from the airport. It takes more than 2.5 hours to arrive on weekdays and traffic jams, but it is a good place to get away from the hustle and bustle and relax physically and mentally. In terms of accommodation, it is quite quiet and peaceful overall. The breakfast is excellent and completely a la carte. But the portion size and taste are very good, and the service staff at both restaurants are great! Very considerate and caring about guests’ feelings! The lobby manager is very cute and helpful in reserving good seats for dinner and watching the show. The only fly in the ointment is that there are not many activities in the hotel. After all, in a hotel in the mountains, guests spend a lot of time in the hotel. In addition to playing in the swimming pool and showing off their butts, the only other option is a paid SPA, but without advance reservation, I'm afraid You can't schedule the time you want; there is also an open gym about 6 square meters in size that is free to use. This is a place suitable for people who are completely free and do not participate in activities. The only thing I don't like is the girl at the check-in/out counter. She said she was the housekeeper taking care of me for the past few days, but the overall service was clearly scripted. However, facing me who didn't understand the language, she was a little impatient when explaining the deposit part. Sigh in front of me! During the 2 and a half days I stayed there, we only spoke during check-in and check-out. I didn't feel her enthusiasm for service, only her eyes eager for tips. Even before leaving, I asked her what the activities in the square were, and she just gave a brief explanation. It was not like other service staff who would kindly take guests to experience the activities and introduce them. Last but not least, they sent me an email the next day saying that I had not paid the SPA money and wanted to demand it from me. I was very suspicious! Since the URL is not the name of the hotel, I suspect that customer information may have been leaked!