Bac Ninh Hotels with Balcony

This resort hotel is about 5-10 minutes drive from the center of Beining. It is convenient to get in and out by taxi. The hotel is located on a hill and can see the scenery of Beining, and the environment and privacy are high. The hotel is composed of several buildings with free electric car transfer. The rooms are also very new and tidy, and the TV has many different international channels, even connected to Netflix, YouTube and so on. The hotel also has many facilities: restaurants, gyms, saunas, swimming pools, tennis courts, high-ball courts, KTV. Breakfast is also very rich, with Western and Vietnamese food. It's perfect for vacations and business meetings.

Front desk is very nice, service staff is excellent too, Kai is a nice gentleman who help me getting the extend stay; Nhung is a very nice lady who help me fix the taxi issue. You can always to approach them for any help when you need it. Breakfast is rich and good quality, they also have swimming pool and spa on site. will back next time

The new hotel has a very favorable price. The front desk can speak Chinese, so there is no language barrier. The service is very enthusiastic and communication is barrier-free. The room is clean and tidy and super large. There is also a balcony. Sitting on the balcony at night, enjoying the evening breeze and admiring the exotic scenery is quite enjoyable.

The stay was comfortable, the room was clean, and the price-performance ratio was high. The gift is so cute

The hotel has convenient transportation. The signboard is very eye-catching and can be found accurately at a glance. The lobby is spacious and has a reading area and a tea-making area, as well as a variety of Chinese and Vietnamese books. Anyone who is interested can read it. I am very satisfied with the room. I like the high-rise independent floor-to-ceiling balcony. The bathroom is separated from wet and dry areas and has a desk, which is very convenient for computer work. If you have anything to call the 0call front desk, they will respond quickly and their Chinese is very good. praise! ! !

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

No hot water, Wi-Fi is unstable and disconnects If the counter cannot understand Chinese, they will hang up directly. Poor internal management of the hotel There was a fire that day and I hurriedly escaped. It seems there was no sprinkler equipment. Such a bad experience for the first time

The front desk of the hotel has Chinese service, which is very helpful. Then I learned that the boss is Chinese. You can communicate and consult with him. This is of great help for business stays. You can quickly learn local information, which is the most useful place to stay. 

The newly opened hotel is more expensive than the next door, but it has an expensive value. The area is large enough and the overall texture is still textured. It would be better to have the sanitary products. My room lacked a pair of slippers, and there were flip flops. Comfort is average. There are also three or four balconies that are interoperable, so there is no obstruction. Although the windows are closed and the curtains are closed to maintain privacy, there is nothing to talk about security and privacy. Details need to be optimized and management improved.

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