Check Kizilagac Hotels with Balcony

I'll start with Antalya airport which is approximately 1.5 hours away from the hotel and a rather expensive airport if you need to buy anything I would recommend you hold on till you get outside or get to the hotel. The hotel is located in Manavgat and slightly away from the hustle and bustle of the city/towns however has local Bazaar where you can purchase most things. The taxi service from outside the hotel is quite expensive if you haven't already pre booked excursion/ day outing online in advance! The hotel didn't really stand out from outside when we arrived and looked like a rather standard hotel with basic security and entrance gate. We were greeted by reception staff and butlers who helped us with luggage, the check-in experience was rather swift and informative. We were taken to our room on the 2nd floor in the corner (recommended for less noise) and we were amazed by the cleanliness and modern style. We opted for a 2 room family suite which was more than enough to accommodate 2 children and 2 adults. All facilities were provided, the bathroom and balcony (which was facing the back of hotel with sea view) was very modern and up to date. Looked like the hotel and rooms went through some renovations in the recent years which was very good. The beds are good sized, comfortable, clean and daily serviced if you wish to have it done. There is free wifi in the hotel for all guests however very very slow! The option was to purchase wifi which was very fast for the days required. Here comes my issue, when I enquired about the private wifi the reception staff sold it to me saying it would connect in my room and in the hotel. After purchasing a wifi connection for 7 days I realized it only worked around the hotel and not in the room. When I enquired the next morning about the connection issue the guy at the reception with tattoos on his right arm argued that there was nothing he can do as there were so many people using the network. He then went on saying that the issue was with my devices (4 new devices checked) and that they didn't work correctly! The whole reason for purchasing the private wifi connection was to have connection in the room so my 2 kids can be kept busy at the end of the day and we can do our general admin work when in the room. This wasn't the case as the guy fobbed us off by saying he will inform the maintenance team which we didn't hear from for the duration of our stay. That was an uneasy situation I had to deal with, which was unexpected from the 5 star hotel staff. Although the cost of wifi was 7 euros and not very expensive, for a 5 start hotel I would have thought this would be included as standard these days! We received some excursion information to our room on the first day, the next morning the rep from that company went out of his way to wake us up by calling to say he was downstairs and I should come down to meet with him! We met with him after breakfast and he went through some excursions, prices, guarantee and i

Nice hotel, very funny and friendly animation team (Dana and Asyl) :) Also friendly staff We was group of 15 people including 3 kids and there was program for all of us everyday. Just little minus is food. It was my first holiday but I had very good time :)