Check Penol Hotels with Balcony

First learned of Guatape and El Boato from watching reviews on YouTube. We especially liked the look and layout of the El Boato. It was easy for us to reach out to the property via WhatsApp. They arranged safe and efficient private transportation to and from MDE airport at a reasonable cost. We were given a casita closest to the lobby which was both a blessing, (because all the other casitas could be quite a challenging walk for some people), and a curse because you can hear the constant music from the lobby/restaurant. We learned to live with the music which eventually went off at 9PM and were thankful we did not have to climb the hill to either go to town or to dine at the restaurant. The casita was warm and inviting. It came equipped with a two burner surface gas stove. Fridge with mini-bar and snacks for sale. Room also came equipped with plates, silverware, coffee cups and glasses. Our room did not come with a coffee maker, just a couple of packets of instant coffee. I asked if they had something else to assist me in making coffee and they brought to the room an electric kettle. I purchased a container of instant coffee in town which was much easier than the two packets. We were surprised to find that they did not have an adequate supply of fresh coffee in the restaurant for the diners? The room included a large portable electric fan which we used several times to cool down the room from the afternoon sun. We had no problem getting to sleep at night, the temperature was fine for sleeping. The room had two large sliding glass doors to view the lake and let the fresh air in. No screens, we had several sparrows visit but they quickly left. Our bed and pillows were comfortable. We knew there was no room safe but there was nothing to worry about and not needed. Shower and sink were wonderful. Our complaints:Not enough hand to wels and another property with no facecloths. Perhaps they get taken? The wooden chairs inside the room were extremely uncomfortable and one was in need of repair. You just could not sit in them comfortably. The two deckchairs also were of odd design and as a result you are unable to adjust them much. The hot tub was nice but the water faucet to fill it was installed in the wrong place. You had to literally get into the hot tub to change the temperature, which is challenge with the hot water heater type they utilize for it. We did enjoy the nightly fire. Yes, you have your own personal fire pit on your deck! And each nite a nice gentleman brings the wood and makes the fire for you! Unfortunately during our stay, unknown to us, the lake was very low. We were told that the lake was intentionally drained so they could work on it. People were still kayaking from the dock and were able to manage the long walk down the steps to the dock. If I could I would suggest installing a handrail. The property also managed to always secure a Tuktuk for us which was very helpful. It was safe and we always knew the $ into Guatape. The proper