Mont Tremblant Hotels with Balcony

Skiing at Mont Tremblant was a Christmas gift to my son. While the skiing was great, Tour des Voyageurs 11 was a huge disappointment. Check-in was fine, parking fine, location great but our room and the lack of management response to our room was terrible. The room looked okay at the start but my son walked into the bathroom to find two big holes in the wall where the towel rack was suppose to be. I noticed how dingy the carpet looked and there was a dark black stain. I contacted the front desk to explain only to hear oh, that’s too bad. I told the lady to make note of it so we won’t get charged. I checked out the hot tub only to find an overflowing garbage can, plus cans and bottles all around the hot tub as the guest had no garbage disposal. I wasn’t going in there. Next day, same overflowing garbage. We fell asleep around 10 pm only to be woken up by screaming and yelling in the hallway. This went on and off until 2 pm. Security never showed up. Beautiful ski day, came back at noon to have left over pizza and found a microwave that didn’t work. Cold pizza. I went down to the front desk to discuss this and the person there, Julie said she would contact the manager. She said to send her pictures of the holes and the stain. I followed through. We never heard anything back. At check out, I spoke to another person who gave me a business card for Laetitia L, manager. I have emailed this person 2 times with no response. How’s that for customer service. It’s been 3 weeks. Oh, and the internet had one bar. On top of that I hung my bathroom bag on the back of the door due to the lack of a towel rack. It’s big but I left without it. i explained numerous times room 374, tower 11, lost but all I get is an auto response saying they are still looking for the bag. I don’t believe it for a minute. I have stayed in this hotel before and it was fine. This time, I was embarrassed as it was a gift to my son and our room was like a 1 star motel room. I didn’t want to write such a bad review but after weeks of trying to reach out, I felt I must.

We stayed here for 3 nights in October, in a one bedroom suite. Our suite was spacious, comfortable, modern and had everything we needed. It looked out onto trees and the mirror lake. At night it was very quiet: no noise from the retail/food area of the town. Parking was easy in the underground garage. It is a very short walk to the main pedestrianised area of town. Breakfast was included in our rate and there was a good selection of breakfast foods to choose from. Staff at the front desk were always friendly and helpful. I would definitely stay here again were I to revisit Mont Tremblant.

The hotel is in a good location, but the price and environment of the stay are a little bit different. The 1st and 3rd people stayed a night for 1776 and felt a bit expensive. I heard a quarrel in the corridor or the other side, I didn't sleep well in one night, the bed in Room 3 was not particularly clean, and the bathroom was extremely small. All in all, it is not particularly ideal.

The location of the hotel is very convenient. The third floor can directly access the ski resort area, and there is a free place for storing skis! It may be that the snow season is relatively busy, and the hotel's sanitation work is very general, but the service attitude of the staff is still very good. There are free tickets for priority access to the snow park, ice skating and night snow parks. Finally, I would like to remind everyone that when booking an overseas hotel via Ctrip, you must get the zero bill when you leave the shop. Because you have had previous painful experience, this time you are especially careful. As expected, it is almost double-charged. Confirm at the front desk that the room charge has been deducted!

We have been coming to the Grand Lodge for many summers. I not sure if we will return again. First the elevator was not working. The second issue was the fan in the master bedroom did not work. The third problem was the coffee maker leaks half the water on the counter. Finally I asked if our stay could be extended by a few hours. I was told someone was going to check into our room. I explained to the employee at the front desk all the issue I had asked if there was anything he could do to reach a solution. He told me he was sorry. Sorry does not do.

Nice place but a bit outdated. We waited two hours for our room. The people at the reception were patient despite the dissatisfaction of many people. No restaurant on site. No water in the indoor pool. Two bathrooms which is great for a family. Good outdoor swimming pool as well as the jacuzzi. Clean and comfortable room.

This mountainside hotel has newly renovated rooms. We stayed in a one bedroom unit (queen bed with pull out sofa). Pull out sofas have come a long way! My 16 year old didn't complain - that's always a bonus! Full kitchen with all amenities and large bathroom. Very clean. My only tips are 1- bring paper towels as they aren't provided. 2 - return the ski storage lock at checkout. I did not realize we needed to return the lock by 11. We skied until noon and we were already charged for the lock within that hour. Chalk that up to a miscommunication on our part. That said, we were refunded the cost of the lock without having to call. I appreciated that very much! (Especially since the lock charge was $20 USD - which is redonkulous! lol) Overall, great place to stay and would definitely stay there again!

The room overall is great. The place is a little outdated, but it is clean and has everything that you need for a relaxing stay. Having said that, they should mention the fact that there is NO AC in any of the rooms! It's the month of August, and of course a heatwave has just descended on the area. I understand that 9-10 months out of the year AC isn't necessary, but when you're booking in July or August, they should mention the lack of AC. The unit is a 2 floor condo, and it's on the second floor, so the bedrooms are in fact on the third floor. When taking into account the fact that heat rises (and factoring in that it's 30 degrees Celsius outside), the bedrooms are at 29 degrees Celsius. Needless to say, it's unbearably hot, and sleep is next to impossible. It's unfortunate that not mentioning this simple fact spoiled what is otherwise a nice place to stay. If the reverse situation were to happen (no heating in winter), it would be considered unacceptable, but severe heat is just as unpleasant and potentially dangerous as extreme cold. They should simply mention the lack of AC at the time of booking and the let the guests decide whether or not they want to stay there.

This is a lake view hotel, the location is very good, the room is large, the back of the mountain is water, the scenery is beautiful and pleasant. In the morning, I also saw a small deer foraging in front of the hotel. The maple leaves around the hotel are red, and the fallen leaves are colorful, which makes people linger. The hotel is not in the small town of Cuihu Villa, it is quiet in the middle of noisy. A three-minute walk across the road is the town of Cuihu Villa. There are food, drink and play. If you live in Cuihu Town for two days, you can live here one day and live in a hotel in the town one day. This kind of lake view and mountain view can be enjoyed. We enjoyed a French meal at the hotel. The oysters were small and not recommended. I asked for steamed salmon, but it was wrong to become other fish. The waiter was sorry and said that he could make a salmon again. We said no. As a result, the waiter gave us a free order for this dish, and we gave him an over-tip, everyone was happy. Overall, I am very satisfied with the service of this hotel!