Check Goiania Hotels with Balcony

The hotel is recently renovated in the style of the Ibis Styles, which is attached to the shopping station, which is a shopping gallerie, with some shops, a wholesale supermarket and a small food square. The rooms are in Ibis standard, but with the comfort needed for a good stay.The great difference of this hotel is the variety of breakfast, with many breads, cakes, colds, ready lunches, eggs, fruits. Of all Ibis Styles (apart from Brazil) I've ever hosted, this was the best breakfast, I've hosted on Easter holidays and they made a mimo at breakfast.

Fernanda Silva (financial) was extremely competent and patient in the care. He resolved my problem wonderfully. He was very professional! He sought to resolve it until the end. I want to mention the receptionist Edilene, who also helped very much, IT staff, all team, very competent.

We checked in around noon, went up to the room extremely tired and took a long nap before leaving again. We noticed there were no blankets in the room even though it is 9 degrees celsius in the city. We arrived again at night and requested blankets and extra pillows. First: The cleaning of the room is questionable as well as its condition. We waited forever for the blankets and we called again for it. We were told they were coming. That was around 11:15PM. WHAT KIND OF HOTEL IS THIS THAT LEAVES GUESTS WITHOUT BLANKETS? We waited too long and went downstairs to ask and we were told to wait. Went downstairs a second time at approximately 12:40AM and asked where  we could go to personally grab the items. I find that this hotel leaves their staff without enough support, I believe. Employees seem very unhappy working here and unwilling to please guests with simple things like service with a smile or a blanket. The room also did not have a TV remote. Horrible first impression of this hotel. Breakfast was ok. Coffee not good, but that could be a matter of taste. Even though towels were requested, they did not leave us with towels. We had to hunt them down and when we got them they were like kitchen rags. One employee was friendly and spoke english. He worked on Saturday night. The majority were not too friendly. The pillow and sheets were stained. I think mine had blood. It was so late when I noticed that I didnt even feel like letting them know cause I knew they would not care. Parking is advertised on *********** as free but we paid at checkout. Who knows? Never staying there again.

As shown by the site!