Guest User
October 28, 2024
I believe The Merchant Hotel is the best in Baku. From the moment you walk in the front door, you feel welcomed and you receive true personal service. The staff are always friendly and go out of their way to provide extra service suggesting places to visit and things to do as well. The rooms are large, clean, and in a great style. The hotel is so quiet at night, so you get a great night's sleep. The breakfast room is stunning with a glass roof so it's like sitting in a courtyard. The variety of food is mesmerizing. The service from the watering staff in the breakfast room is the best. They are constantly making sure you are happy and enjoying your breakfast. They accommodate so many different cultures with food from various countries. The location of the hotel is excellent, right near the Old Town and not far to walk to major sights. There is even a lovely scent continually sprayed throughout the hotel so the place is forever amusing your senses. The bar in the evening is fun to sit at as they often have a live singer to entertain. Compliments to Javar, the assistant manager was always friendly and helpful, providing professional assistance to every guest. I loved Baku, it was a glorious surprise. Staying at the amazing Merchant Hotel in Baku made the whole trip not only an amazing experience but a truly memorable one. I highly recommend it and I will be staying there again many times in the future.