Anonymous User
September 14, 2024
I had a very unpleasant experience with this hotel. I booked and paid for a room (about a month before the trip). I arrived at night at the hotel, and they didn't want to check me in, saying that I had allegedly cancelled the reservation yesterday. I didn't cancel anything, I checked Trip, where I booked, everything was confirmed, no messages about the cancellation.
Then the employee at the reception tells me that, unfortunately, they have no vacancies and he can't check me in.
I demand to call the manager or the owner of the hotel, he tells me that there is no one at the moment. Then he tells me that he can take me to another hotel for one night, with which they allegedly cooperate. I refuse. Fifteen minutes of verbal sparring - and this employee finally "finds" a room for me in this hotel. I check in.
They gave me room 209. The room is terrible. Dirty carpet, torn sheets, stained curtains, cracked chipboard furniture, traces of pigeons on the balcony.
There is practically nothing to eat for breakfast. The view from the window is of a construction site, a parking lot, and a few beautiful buildings in the distance.
The hotel is located far from the center, you will have to get there by taxi.
I categorically do not recommend this place.
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