Holiday Inn Baku

酒店地理位置優越，出門右轉就是兩個大型購物中心，地鐵站也不算遠，房間設施陳舊，前台人員缺少工作熱情，服務意識差

The room is big It is very close to the seaside avenue The service is good and it is located in a busy street The view outside the window is beautiful The hygiene is OK but it does not match the price

I didn't intend to complain, but some details are really unbearable to say, and at the same time I would like to remind everyone so that you can prepare your psychological expectations for this hotel in advance. Let me talk about the good things first: the hotel is in a good location, the surrounding transportation is convenient, and it is close to the sea. There is nothing good except the first time. 1. When checking in, the front desk service was not enthusiastic or friendly, especially when I asked if I could help apply for free breakfast as a platinum member, the other party not only refused but also said that we either paid extra or breakfast was not included, and showed a disdainful state. 2. The room hygiene and facilities are not good at all. I feel that the facilities and linens of Hanting in China are not so bad. Moreover, the mattress almost collapses when you lie down. I really don't understand why the IHG holiday brand can fall to such a level in this country. It seems that most of the 1100+ room fee is paid for the sea view... 3. When checking out, the front desk told me that due to the mistake of his colleague, we were short of 1 yuan when we checked in and needed to pay it. Then I directly refused. It was not about the 1 yuan. This attitude and handling method are really unacceptable. Not only did they not apologize and further solve the problems mentioned above, but they also gave me this in the end. In short, I strongly recommend that you do not stay at this hotel unless the price is very attractive... Finally, I want to complain about the taxi drivers in Baku. Bolt called a taxi to the airport. Not only was the fee charged online, but I also had to pay 10azn in cash. The reason was that it was the airport parking fee, but in fact the airport parking fee was 3azn for 10 minutes. So, it was like asking me for a 7azn tip, and it was justified... Haha, just treat it as shish...

整體滿意 前面已評價

The location is very good. I heard it is a very old hotel. I was inexplicably upgraded to a room that was super big. The gym can also meet my daily needs. The breakfast is perfect. The service is very good. They even sent coffee to me!

There was no toothbrush, but everything else was perfect!!