Susurros del Corazón, Auberge Resorts Collection

Review of Hotel Susurros del Corazon, Punta Mita My stay at Hotel Susurros del Corazon in Punta Mita had its highs and lows, but overall, it fell short of expectations for a luxury resort in Mexico. While the property itself has undeniable charm, the lack of activities, exorbitant pricing, and restrictive environment left me wishing I’d chosen a different destination. The Good The resort’s grounds are stunning and impeccably maintained, creating a serene and picturesque atmosphere. The hotel room was a highlight—beautifully designed with a fantastic shower and an exceptionally comfortable bed that made for restful nights. The pool area was another win, with a relaxing vibe and a fun swim-up bar that added a touch of enjoyment to lazy afternoons. The beach was equally inviting, offering a tranquil spot to unwind with the sound of waves in the background. The Not-So-Good Unfortunately, the positives were overshadowed by several frustrations. The on-site restaurant was a letdown—my steak was overcooked twice, and the morning pastries were underwhelming, lacking the quality you’d expect from a high-end resort. More concerning was the lack of dining options. With only one restaurant on the property, you’re essentially stuck eating there, as Punta Mita offers little in the way of alternatives. The town itself is small, unremarkable, and lacks charm, with only a few basic stands and overpriced pharmacies to explore. Unlike more vibrant destinations like Cabo, there’s almost nothing to do outside the resort, and the inability to visit neighboring resorts for dining or activities made the experience feel isolating. The pricing at Susurros del Corazon was a major sticking point. Everything felt inflated beyond reason. For example, a bottle of Veuve Clicquot champagne was priced at an astonishing $350—four to five times its retail cost. Food and spa services were similarly exorbitant, far exceeding what I’ve encountered at other luxury resorts in Mexico and worldwide. The sense of being “nickel and dimed” started early: we paid nearly $190 for airport transportation arranged by the hotel, only to be told on arrival that we’d need to pay an extra $12 for toll roads or face an hour-long detour. This fee should have been included, and the experience set a frustrating tone for the trip. Final Thoughts While Hotel Susurros del Corazon boasts beautiful grounds, comfortable rooms, and a relaxing beach and pool, it doesn’t live up to the standards set by other luxury resorts like the Auberge properties in Cabo. The lack of activities, restrictive dining options, and shockingly high prices made the five-day stay feel overly long—two days would have been plenty. The resort feels like it capitalizes on its captive audience, charging premium prices for a less-than-premium experience. For those seeking a lively, value-driven luxury getaway, I’d recommend looking elsewhere.

10/10 property, staff, food, ambiance, activities, attention to detail and service! Will return and recommend friends we loved every minute of our stay here!!!

Susurros feels like home, but more beautiful and better! This is my third visit and it just keeps getting better. The property is stunning and perfectly accents the natural beauty. The culture of Nayarit is on full display, which is what I love about all Auberge properties. The staff are the true gem-they are the most gracious, knowledgeable, kind, and truly caring, and go above and beyond to ensure every guest is most content, regardless of age or vacation goals. Susurros de Corazon is my happy place

You get what you pay for here and more. It’s not a small price but the value is far greater. The people and their service is what makes this resort a step above other similar properties. They treat you and yours like their most prized possession and when on a summer vacation that’s better than an amazing view (which it is) or a beautiful hotel (which it also is). Looking forward to our third trip in the near future.

This was our 2nd visit to Susurros del Corazón. This is from someone who has stayed at every 5-star resort in Puerto Vallarta/Punta de Mita and the One and Only Mandarina. Sussuros brings that intimate experience away from large crowds with the personalization as if you're the only guest staying at the resort, the food is amazing which sets a standard far above the competition, I highly recommend a villa with a pool for couples or a villa house for families, the facility is very easy to navigate within a 1 to 2 minute walk to/from villa/spa/pools/gym/beach/restaurants/etc. while taking in most amazing landscape of flowers and rare butterflies. The management team truly cares that you walk away with an amazing experience, as I cant remember walking away knowing the names of people in each segment of their hotel because I was greeted by Melyssa at beach, Juan as a Server, my Personal Butlers Richie/Jhyo which greeted me each morning to start my day asking how they can assist with any recommendations/car service/dinner reservations/in-room dining/spa appointment etc, *This was truly an experience you come to put the laptop/cell phone away and truly embrace the moment by creating new memories.

BEST sunsets we’ve ever seen! Beautifully landscaped resort like paradise. Exceptional service. Beautiful beach. A++ experience.